K2United is an organization that houses two distinct, national, customer-facing brands tied together by a shared purpose: setting the standard for an extraordinary workplace. Through our brands, K2Share and CareerSafe, we provide advisory services in cyber risk management and online education for workforce readiness.
Our four core values define how we show up every day:
- Respect Others – We lead with respect, building trust and connection.
- Internally Driven – We are relentlessly compelled to accomplish our objectives.
- Collaborative Innovation – We create by listening, sharing, and working together.
- Client Success – We hold our client’s mission as our own.
We believe in people who are accountable, curious, and motivated to make an impact that matters.
Our programs make a big impact—CareerSafe supports 2 million+ users per year, and K2Share delivers IT support on federal systems. You’ll have the opportunity to shape technology strategy, lead a talented IT team, and make a difference in a mission-driven, small-business environment that values professional growth and work/life balance.
About You
You are a systems-minded leader who thrives at the intersection of strategy, execution, and accountability. You bring structure without bureaucracy, clarity without rigidity, and you know how to translate leadership priorities into work that actually gets delivered.
You’re comfortable leading people and projects at the same time — coaching managers, coordinating cross-functional delivery, and holding firm on priorities when demand exceeds capacity. You value transparency, predictable execution, and disciplined governance, and you’re energized by building operating rhythm where others see chaos.
You don’t just manage projects — you steward an integrated IT delivery system.
Your Impact
As the IT PMO Manager, you steward the IT Project Management Office to ensure IT work is visible, coordinated, financially controlled, and compliant. Your work creates confidence across the organization that technology initiatives are prioritized correctly, resourced realistically, and delivered predictably.
In this role, you will:
- Create delivery clarity and accountability
- Lead and coach IT leaders and contributors so expectations, ownership, and capacity are visible and understood.
- Surface and resolve accountability gaps early to prevent delivery slowdowns and friction.
- Balance operational support demands with project work to protect team reliability and trust.
- Coordinate the IT priorities
- Maintain a single, visible view of approved, active, upcoming, and paused IT work.
- Manage intake and sequencing based on real team capacity and business priorities.
- Provide leadership with clear, consistent updates so decisions are made with facts, not guesswork.
- Orchestrate business application delivery
- Coordinate delivery and improvement of enterprise applications to support core business processes.
- Align application enhancements to documented business needs, improving adoption and reducing manual workarounds.
- Balance enhancement demand with platform stability, integrations, and technical health.
- Administer IT budgets and vendors
- Track IT operating and project spend against approved budgets, explaining variances and trends.
- Manage vendor relationships, contracts, renewals, and performance to maximize value and prevent surprises.
- Partner with Finance to support forecasting, planning, and financial transparency.
- Govern IT compliance
- Maintain governance, risk, and compliance processes that reflect how IT actually operates.
- Ensure audit readiness, change control, and risk tracking without adding unnecessary friction.
- Use compliance insights to improve delivery discipline rather than create overhead.
Your impact is measured by predictable delivery, visible priorities, controlled spend, and a calm, trustworthy IT operating environment.
Experience & Skills
- Proven experience leading or managing several projects and complex IT delivery functions.
- Strong people leadership skills, including coaching, accountability management, and performance correction.
- Experience coordinating multiple initiatives across shared capacity and competing priorities.
- Demonstrated ability to manage budgets, vendors, and contracts with financial discipline.
- Working knowledge of IT governance, change management, and audit readiness practices.
- Strong communication skills with the ability to translate between technical teams and business leaders.
Tools & Ways of Working
- Experience with project and portfolio management tools (e.g., Jira, Confluence, Microsoft planning tools).
- Familiarity with enterprise application environments (e.g., ERP, CRM, business platforms).
- Comfortable operating within structured operating systems (e.g., EOS or similar accountability frameworks).
Attributes for Success
- Systems thinker who sees interdependencies across people, process, and technology.
- Calm under pressure; able to hold priorities when demand exceeds capacity.
- Data-driven, transparent, and decisive.
- Pragmatic about governance — disciplined without being bureaucratic.
Benefits:
We’re invested in the people who make our success possible. As a K2United employee, you’ll enjoy a comprehensive set of benefits and opportunities that meet you where you are. These benefits include:
- 401(k) plan with employer matching contributions
- Low-cost, comprehensive medical benefits for employees and their families
- Flexibility for those needing time off for jury duty, voting, military leave, etc.
- Wellness stipend program (includes fitness reimbursement program)
- Tuition stipend
- Casual dress work environment
- Technical training and certifications as required
- Any of our CareerSafe Online training courses for free to employees and their immediate family
Applicants must be willing to take a drug test and submit to a credit and background investigation as part of the selection process.
The U.S. government restricts access by Foreign Nationals to certain types of technology and technical data. Consequently, this posting is intended only for U.S. citizens.
K2United, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected Veteran status.
This job description is not an exhaustive list of job responsibilities. K2United management reserves the right to change or alter this job description at any time without notice.
