ServiceNow Developer

This is a remote position.

• Customize Service Now applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow
  
• Collaborate effectively with other Service Now administrators to develop solutions and handle general updates and configuration changes/requests
  
• Conduct detailed analysis of system interactions to determine technical solutions and resolves problems which are cost effective and consistent with user needs, system capacities and capabilities
  
• Ensure the latest release of Service Now application is implemented in a timely manner with minimal or no disruption to IT operations
  
• Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
  
• Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
  
• Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments
  

• Gather and document user and process requirements, functional requirements, and develop technical requirements
  
• Develop workflow customizations, and support the Service transformation teams
  
• Identify problems related to primary financial software and determine corrective action
  

• Work with Service Desk and/or Application Support Specialists to troubleshoot complex problems and user issues
  
• Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
  

• 2+ years’ experience in at least 2 of the following development using Java/J2EE, HTML, C#/C++/C, Perl, Python, JavaScript/AJAX, or VB/.NET
  
• 2+ years’ experience of hands-on in configuring Service Now
  
• 2+ years’ in agile delivery methodologies
  
• 2+ years’ experience with client/server and applications system architectures and migration
  
• ITIL or Service Now certification
  
• Experience in loading the data into ServiceNow using import sets
  
• Experience in Integrating External Web services and SOAP based Web services, API and emails
  
• Excellent written and verbal communication skills
  
• Excellent analytical skills
  
• Excellent project management and time-management skills
  
• Strong problem-solving skills
  
• Ability to present technical information in a way that non-technical management and staff will understand
  
• Focus on quality and attention to detail