Role overview

Qualifications

Experience in sales
Experience in customer service
Experience in project management
Ability to balance client needs and business objectives

Responsibilities

Follow up with leads and develop strategies to acquire new clients.
Prepare and deliver professional client presentations.
Provide comprehensive after-sales support to ensure client satisfaction.
Maintain detailed records of negotiations and sales data.

Key facts

Remote from: Anywhere
Full time
Account Executive
English

Hard skills

Project Management Account Management Business Communication Sales Management Project Status Reports Budget Management Digital File Management Ship Management Sales Database Stakeholder Communications Stakeholder Communications Auditing Lead Generation Sales Strategy Plan Of Action And Milestones (POA&M) Organizational Structure

Other skills

Customer Service
Sales
Communication
Virtual Collaboration
Time Management
Detail Oriented
Relationship Building
Problem Solving

About the company

Ship2Shore Employ

Staffing & Recruiting

We believe that a crew member's career with cruise lines doesn't have to end when they sign off of a ship for the last time. We know the value of a crew member's knowledge, experience, level of customer service, excellence and resilience. We do not want crew members to sign off of a ship and feel they are starting over after 5, 10, 15, 20+ years onboard. We want them to know it is only the beginning. We tell their story and we match them to a cruise line that adores them. Only Crew know what it is like to slide down a lifeboat slide at 7:00 am, to eat dinner in 10 minutes, to change uniforms in 5 and to build family with people from all over the world. A family we would never, ever change.

Company details

IndustryStaffing & Recruiting

Company size2 - 10

Links

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Job description

This is a remote position.

We are hiring an Account Executive on behalf of an exciting and creative agency whose clients are in the cruise and hospitality industry. In this role, you will be the vital link between the agency and its clients, managing both project execution and client relationships. Part of this role involves travelling to ships and will give the opportunity to continue to travel while working. The ideal candidate will have experience in sales, customer service, and project management, with a strong ability to balance client needs and business objectives.

Key Responsibilities:

Follow up with leads and develop strategies to acquire new clients.
Prepare and deliver professional client presentations.
Provide comprehensive after-sales support to ensure client satisfaction.
Maintain detailed records of negotiations and sales data.
Create and manage project reports, including status updates and budget tracking.
Develop timelines and checklists for audits.
Organize collected materials into detailed worksheets and archives.
Classify materials by ship, itinerary, location, department, and branding status.
Communicate with the Cruise Line fleet regarding upcoming visits.

Requirements

Type: Virtual position with required travel from 3-12 days in length varying by voyage.

Travel Dates: Mid-September until November 2024, 2025 dates TBC.

Travel Expenses: Covered by the company.

This is a unique opportunity to join a dynamic team within a creative agency at the forefront of the cruise ship industry. If you're ready to contribute your skills to exciting projects and work closely with leading cruise lines, we want to hear from you!

Benefits

Ship2Shore Employ is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status.