Key Facts

Remote From:

Full time

English

Hard Skills

Transport Dispatch Transportation Management Event Monitoring Fleet Management ERP Systems Knowledge Shift Scheduling Incident Management

Other Skills

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Microsoft Excel
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Microsoft Outlook
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Scheduling
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Decision Making
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Accountability
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Non-Verbal Communication
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Time Management
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Customer Service
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Detail Oriented

Roles & Responsibilities

Proven experience in linehaul allocation, transport scheduling, or fleet operations
Strong knowledge of Australian road transport regulations (NHVR, fatigue management, CoR)
Experience working directly with Australian linehaul drivers
Proficiency with scheduling/ERP/TMS platforms and Microsoft Outlook/Excel

Requirements:

Perform live allocation and scheduling of linehaul runs, including night shifts and last-minute operational changes, with real-time coordination with drivers
Ensure compliance with NHVR regulations, CoR, driver hours, and work diary requirements, and monitor incidents or disruptions
Liaise with major clients regarding pickups, deliveries, service updates, and operational changes; coordinate fleet availability and workshop scheduling
Maintain accurate records and allocation data within scheduling and TMS platforms; make time-critical decisions to minimise service disruption while maintaining safety and compliance

Job description

Our client is a highly respected national logistics provider operating major freight corridors across Australia. With a modern fleet and an advanced Transport Management System (TMS), they are known for efficiency, reliability, and strong compliance standards.

They are now looking for a Linehaul Allocator to support real-time allocation, scheduling, and coordination of linehaul transport operations, requiring strong regulatory knowledge, fast decision-making, and direct communication with drivers and key clients.

Job/Role Responsibilities:

Perform live allocation and scheduling of linehaul runs, including night shifts and last-minute operational changes.
Communicate directly with drivers regarding run allocation, route changes, rest breaks, and fatigue management.
Ensure full compliance with NHVR regulations, Chain of Responsibility (CoR), driver hours, and work diary requirements.
Liaise with major clients regarding pickups, deliveries, service updates, and operational changes.
Monitor live operations and respond to incidents such as breakdowns, delays, accidents, or route disruptions.
Coordinate fleet availability, including mechanical issues and workshop scheduling.
Make time-critical decisions to minimise service disruption while maintaining safety and compliance.
Maintain accurate operational records and allocation data within scheduling and TMS platforms.

Requirements

Proven experience in linehaul allocation, transport scheduling, or fleet operations.
Demonstrated knowledge of Australian road transport regulations, including NHVR and fatigue management.
Experience working directly with Australian linehaul drivers.
Strong operational decision-making skills under pressure.
Excellent verbal communication skills for real-time coordination.
High attention to detail and strong accountability.
Ability to manage competing priorities in a fast-paced operational environment.
Intermediate proficiency in Microsoft Outlook and Excel.
Experience with scheduling, allocation tools, and ERP/TMS platforms.
Flexible availability to support Australian business hours, including potential night shifts.

Benefits