Key Facts

Remote From:

Full time

English

Hard Skills

Accounting Software Accounts Payable Accounts Receivable Medical Supply Management Business Communication Supplier Management Operations Support Systems Bookkeeping Help Desk Support Order Management Financial Accounting Inbound Calls Procurement Google Docs Google Workspace

Other Skills

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Google Sheets
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Microsoft Excel
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Microsoft Word
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Microsoft Outlook
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Collaboration
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Creative Thinking
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Multitasking
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Decisiveness
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Organizational Skills
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Detail Oriented
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Reliability
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Prioritization
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Verbal Communication Skills
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Social Skills
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Problem Solving

Roles & Responsibilities

Strong English communication skills (written and spoken)
Prior experience with medical supply purchasing
Prior experience in administrative, personal assistant, operations support, or related roles
Familiarity with basic functions of QuickBooks Desktop

Requirements:

Handle inbound and outbound calls; communicate effectively with customers
Follow up with customers and suppliers to ensure timely communication and issue resolution
Perform basic QuickBooks Desktop functions and manage accounts payable/receivable
Manage purchasing processes and order management; maintain accurate financial and administrative records

The Hello Team

About The Hello Team

Keep Your Business Open 24 Hours If your staff aren’t available to answer calls, you can lose business. Don’t wait to find out! The Hello Team will provide you with agents to answer your calls 24 hours a day. Our agents will be on the phone with your customers and take down their information, we will then send you an email/text with the caller’s information so you can call them back at a time of your convince. We can also book appointments for them if needed, and add new leads to your CRM. The Hello Team has Reps which are specifically trained in the Home Healthcare industry, and the languages we provide are specifically tailored to communicate with your HHA's and patients, Including English Russian Uzbek and Spanish

Founded: 2018

Company size: 51 - 200

Website LinkedIn See all jobs →

Job description

Job Summary:

We are seeking a reliable and detail-oriented Remote Executive Assistant (QuickBooks Desktop) to handle customer communication, medical supply purchasing, and day-to-day administrative tasks. This role involves managing inbound & outbound calls, following up with customers and suppliers, supporting accounts payable and receivable, and performing basic bookkeeping functions in QuickBooks Desktop. The ideal candidate has strong English communication skills, excellent organizational abilities, and prior experience in administrative or operations support, preferably within a medical supply environment. This position requires a proactive, independent self-starter who can manage multiple priorities while maintaining accurate records and providing consistent operational support.

Key Responsibilities:

Handle inbound & outbound calls and communicate effectively with customers.
Follow up with customers and suppliers to ensure timely communication and issue resolution.
Perform basic functions in QuickBooks Desktop.
Manage accounts payable and accounts receivable activities.
Manage purchasing processes and order management.
Maintain accurate financial and administrative records and documentation.
Provide support for daily administrative and operational tasks.
Support additional tasks related to the role.

Qualifications & Requirements:

Strong English communication skills (written and spoken).
Excellent interpersonal and collaboration skills.
Prior experience with medical supply purchasing.
Prior experience in administrative, personal assistant, operations support, or related roles.
Familiarity with basic functions of QuickBooks Desktop.
Strong follow-up and communication skills (phone and email).
Strong multitasking and organizational skills with the ability to manage priorities.
Out-of-the-box thinker, reliable, highly detail-oriented, and proactive problem-solver with a positive attitude.
Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets), preferred.
Sound judgment and ability to work independently with minimal supervision.
Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.

Compensation & Benefits:

100% remote work.
Compensation in USD.
Full-time position with 40 hours weekly.
10:00 AM – 6:00 PM EST. The hours are flexible and can be 9:00 AM – 5:00 PM, 10:00 AM – 6:00 PM, or 11:00 AM – 7:00 PM EST. 
Great work environment with potential for growth.