Excellent communication skills with drivers, clients, and teams
Proactive problem-solving and anticipation of issues before they impact operations
Strong organizational and prioritization abilities to manage schedules, documentation, and logistics
Experience with fleet management software and data entry (e.g., Container Chain, Maximas)
Requirements:
Coordinate and execute a pre-planned schedule for fleet operations, including manifesting of import/export containers and re-booking drivers as needed
Monitor truck movements, delays, and time-sensitive runs; divert trucks as necessary to ensure on-time completion and monitor export stacks to chase down drivers
Enter truck registrations into Container Chain, book carrier references and notifications for the following day, and pre-book requirements; create shift synopsis and contingencies as needed
Provide clear customer service and proactive communication with drivers, clients, and internal teams; generate data reports and manage documentation for management
Job description
We have ongoing long term relationships with our sub-contractors, and our end-to-end control of the full process ensures that you don't notice any difference between owned trucks and sub-contractors. All of whom are focused on delivering high quality service.
Our broad customer base includes some of the world's best-known shipping lines, servicing the Port of Melbourne. With over 28 years of experience in wharf cartage in Melbourne, we specialise in the bulk movement of empty containers to and from the major stevedores at the Port of Melbourne.
Using our extensive experience and relationships with stevedores, container yards, rail heads and major shipping lines, we offer you a high level of access and control unusual in the industry. All designed to guarantee you that your containers are delivered efficiently and on time, every time. This is our promise to you!
Health Insurance/HMO
Enjoy unlimited MadMax Coffee
Diverse learning & growth opportunities
Accessible Cloud HR platform (Sprout)
Above standard leaves
Hybrid set-up
Coordinate and execute a pre-planned schedule.
Manifesting of import empty containers and/or full containers when required.
Re-booking/booking drivers when errors are made for export stack runs by depots.
Providing pin numbers to drivers when required.
Diverting trucks if necessary to ensure time sensitive runs are completed.
Monitoring company truck movements / activities / delays and taking corrective action as necessary.
Monitoring export stack runs and chasingup truck driversto ensure runs are finishedin time.
Entering truck regos into Container Chain ‘carrier references’ and booking all ContainerChain notifications for the following day.
Chasing up depots if carrier references or releases are not valid.
Monitoring the slot exchange for terminal slots that we require — dayshift would advise of exact requirements.
Pre-book anything required for the following day — e.g. terminal imports.
Creating and arranging contingencies if runs do fall short and advising dayshift accordingly.
Create a shift synopsis/summary upon completion of the shift advising of any issues and tasks that dayshift has to follow up/attend to.
Data entry for all jobs into Maximas/Container Chain, then allocating drivers/trucks and ending as required.
Send new Paramount drivers induction paperwork and organise all documentation to lodge them into our accounting system.
Data reports as required by management. (e.g. Paramount driver/truck performance, sub-contractor reliability, etc.)
And any other duty within the employee'sexperience and capabilities, as allocated by your manager, from time to time.
Customer Service: Clear communication with drivers, clients, and teams to resolve issues efficiently.
Proactiveness: Anticipating and addressing potential problems before they impact operations.
Good Organization Skills: Managing maintenance schedules, documentation, and logistics.
Prioritization Skills: Focusing on urgent tasks like repairs and high-priority shipments.
