Strong customer service and clear communication with drivers, clients and teams.
Proactive problem-solving to anticipate and address issues before they impact operations.
Excellent organizational and prioritization abilities in logistics and scheduling.
Experience with documentation, data entry and coordinating with depots, drivers and sub-contractors.
Requirements:
Coordinate and execute a pre-planned schedule for imports/exports and container movements.
Monitor truck movements, delays and depot activities; divert or re-book drivers to ensure time-sensitive runs are completed.
Enter truck registrations into Container Chain, manage carrier references and notifications for the following day.
Create shift synopsis and contingency plans; prepare data reports for management.
Job description
We have ongoing long term relationships with our sub-contractors, and our end-to-end control of the full process ensures that you don't notice any difference between owned trucks and sub-contractors. All of whom are focused on delivering high quality service.
Our broad customer base includes some of the world's best-known shipping lines, servicing the Port of Melbourne. With over 28 years of experience in wharf cartage in Melbourne, we specialise in the bulk movement of empty containers to and from the major stevedores at the Port of Melbourne.
Using our extensive experience and relationships with stevedores, container yards, rail heads and major shipping lines, we offer you a high level of access and control unusual in the industry. All designed to guarantee you that your containers are delivered efficiently and on time, every time. This is our promise to you!
Health Insurance/HMO
Enjoy unlimited MadMax Coffee
Diverse learning & growth opportunities
Accessible Cloud HR platform (Sprout)
Above standard leaves
Hybrid set-up
Coordinate and execute a pre-planned schedule.
Manifesting of import empty containers and/or full containers when required.
Re-booking/booking drivers when errors are made for export stack runs by depots.
Providing pin numbers to drivers when required.
Diverting trucks if necessary to ensure time sensitive runs are completed.
Monitoring company truck movements / activities / delays and taking corrective action as necessary.
Monitoring export stack runs and chasingup truck driversto ensure runs are finishedin time.
Entering truck regos into Container Chain ‘carrier references’ and booking all ContainerChain notifications for the following day.
Chasing up depots if carrier references or releases are not valid.
Monitoring the slot exchange for terminal slots that we require — dayshift would advise of exact requirements.
Pre-book anything required for the following day — e.g. terminal imports.
Creating and arranging contingencies if runs do fall short and advising dayshift accordingly.
Create a shift synopsis/summary upon completion of the shift advising of any issues and tasks that dayshift has to follow up/attend to.
Data entry for all jobs into Maximas/Container Chain, then allocating drivers/trucks and ending as required.
Send new Paramount drivers induction paperwork and organise all documentation to lodge them into our accounting system.
Data reports as required by management. (e.g. Paramount driver/truck performance, sub-contractor reliability, etc.)
And any other duty within the employee'sexperience and capabilities, as allocated by your manager, from time to time.
Customer Service: Clear communication with drivers, clients, and teams to resolve issues efficiently.
Proactiveness: Anticipating and addressing potential problems before they impact operations.
Good Organization Skills: Managing maintenance schedules, documentation, and logistics.
Prioritization Skills: Focusing on urgent tasks like repairs and high-priority shipments.
