Role overview

Qualifications

Bachelor's degree in social work, psychology, public health, or a related field
2+ years of experience in case management, preferably in disaster or emergency management
1+ year of supervisory or team leadership experience
Strong skills in needs assessment, service planning, community referrals, and client communication; knowledge of privacy and confidentiality requirements

Responsibilities

Lead and supervise a team of Case Managers delivering disaster case management services to individuals and families affected by disasters
Ensure completion of needs assessments, development of service plans, and timely service plan completion
Coordinate referrals to community resources and monitor implementation of service plans
Maintain ongoing client contact, ensure high-quality services, and ensure adherence to confidentiality and program requirements

Key facts

Remote from: Florida (USA)
Full time
Case Manager
English

Hard skills

Service Planning Disaster Recovery Customer Engagement Electronic Referrals Care Management Case Report Forms

Other skills

Team Management
Needs Assessment
Client Confidentiality
Time Management
Quality Assurance
Communication
Teamwork
Organizational Skills
Detail Oriented
Social Skills

About the company

ENDEAVORS

Civic and Social Organization

Endeavors is a nonprofit that connects vulnerable populations across the United States to a wide range of helpful services. Our Mission Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach. We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively. Our Work Our work centers around homelessness, unemployment, child abuse, disabilities, and disasters by connecting individuals and families to services like education, crisis intervention, case management, homeless prevention services, parent training, practical life skills, and vocational support, training, and employment. Our Story In 1969, several of San Antonio’s inner-city churches banded together to launch “Urban Ministries,” to help meet various needs within the local San Antonio community. Eventually, this program expanded in scope, reach, and geography, to become Endeavors®, a national, innovative nonprofit that serves as a model within an evolving behavioral health and social service landscape.

Company details

IndustryCivic and Social Organization

Company size1001 - 5000

Links

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Job description

JOB PURPOSE:

The DCM Case Management Supervisor manages a team of Case Managers providing disaster case management services to individuals and families impacted by disasters. The Case Management Supervisor ensures staff complete Needs Assessments, develop Service Plans and make appropriate community referrals for additional services. The Case Management Supervisor ensures staff maintains appropriate contact with the client, that quality services are provided and that their Service Plan is completed in a timely manner.

*Due to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position.