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Property, Auto & Casualty Claims Supervisor

Role overview

Qualifications

  • New York Auto claims experience
  • Bodily Injury (BI) and General Liability claims experience
  • New York Adjuster's license

Responsibilities

  • Oversee team that will review and interpret coverage, process, and conclude assigned claims including investigation and evaluation of Property, Auto and/or General Liability Casualty Claims.
  • Oversee teams’ direction of outside investigative service providers and work closely with the client and client counsel and investigative services to advance the claim to conclusion.
  • Maintain an ongoing diary.
  • Continually assess adjusting oversight of exposure and evaluate for accurate reserves and settlement recommendation.

About the company

TRISTAR Insurance Group logo

TRISTAR Insurance Group

Insurance

TRISTAR began as an insurance program manager and medical malpractice claims administrator in 1987. Workers compensation claims management services were added in our offerings in 1989, and the Company was renamed TRISTAR Risk Management in 1995. As managed care and benefits administration services were added to our offerings, the organization grew into TRISTAR. We are the largest privately held third party claims administrator in United States. We empower more than 1,000+ professionals in offices throughout the United States, focusing business operations in three divisions: property casualty claims management, benefits administration, and managed care services. We are true to our values of RESPECT, INTEGRITY, TRUST, and EXCELLENCE, making the right choices both financially and ethically. At TRISTAR we strive to create an environment of respect, wherein all of us are encouraged to learn and to grow, to provide exceptional service to our clients and in turn to enjoy the satisfaction that comes from a job well done. We believe that to provide real service, we must contribute something which cannot be bought or measured with money: sincerity and integrity. At TRISTAR, you help create a world in which together we "transform risk into opportunity".

Company details

Company typeSME
IndustryInsurance
Company size501 - 1000

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Job description

Must have NY Auto, BI & General Liability claims experience and a NY Adjuster's license.

 

POSITION SUMMARY: Provides oversight and leadership to a team of claims adjusters responsible for managing property, automobile, and liability claims from initial review through final resolution, including matters in litigation. Oversee policy interpretation and coverage determinations related to loss, damage, or injury, ensuring claims are investigated, evaluated, and resolved in an efficient, compliant, and cost-effective manner.

Responsible for supervising adjusters handling large Self-Insured Retention (SIR) accounts and ensuring timely and accurate assessment of loss exposure, reserving practices, and settlement strategies. Ensures that claim developments, exposure evaluations, and strategic recommendations are effectively documented and clearly communicated to clients to support informed decision-making.

DUTIES AND RESPONSIBILITIES:

  • Oversee team that will review and interpret coverage, process, and conclude assigned claims including investigation and evaluation of Property, Auto and/or General Liability Casualty Claims.
  • Oversee teams’ direction of outside investigative service providers and work closely with the client and client counsel and investigative services to advance the claim to conclusion.
  • Maintain an ongoing diary.
  • Continually assess adjusting oversight of exposure and evaluate for accurate reserves and settlement recommendation.
  • Approve Loss Reports providing thorough analysis of coverage, liability, and damages.
  • Ensure team Subrogation and/or risk transfer exists and initiate recovery efforts.
  • Ensure team achieves success when tracked against specific KPI measurements.
  • Provide outstanding service to the client.

Position is remote/working from home.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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