Must obtain Client (formerly NASD) Series 6 license within 90 days of hire
Ability to work a shift during hours of 7:30 AM to 5:30 PM Monday – Friday; must be flexible regarding overtime as needed
Requirements:
Provide outstanding customer service by addressing inquiries, resolving issues, and delivering exceptional care to clients.
Listen actively, analyze customer needs, and provide accurate information and solutions aligned with company products and service functions.
Multitask effectively in a fast-paced, team environment while maintaining data accuracy and timely follow-up.
Adhere to shift schedules (7:30 AM–5:30 PM, Monday–Friday) and adapt to overtime or schedule changes based on business needs.
Job description
Sr. Associate (Customer Support)
Location: Remote (Tulsa, OK)
Duration: Long-term
Rate: DOE US Citizens, GC, EAD ( H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job
Skills and Experience Needed
High School diploma
1-2 years of customer service experience
An ability to work a shift during the hours of operation of 7:30 AM to 5:30 PM Monday – Friday; must be flexible in regard to overtime & shift worked, which may change based on business needs.
Must obtain Client (formerly NASD) Series 6 license within 90 days of hire
Outstanding customer service skills and dedication to providing exceptional customer care
Exceptional listening and analytical skills
Solid time management skills
Ability to multitask and successfully operate in a fast-paced, team environment
Must adapt well to change and successfully set and adjust priorities as needed Preferred Qualifications
Some college experience or a trade or professional certification.
Insurance or Financial Services industry experience or Product specific experience.
Prior Call Center experience is highly preferred.
A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.
A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment.
Strong computer/keyboard skills as well as solid math, analytical and problem-solving skills.
** Please ignore the email in case you are not interested OR overqualified . We have openings with our clients throughout the country that match your job title and skills. I am here to help you in getting your dream job. If you are available and interested PLEASE CLICK ON THE LINK AT THE BOTTOM OF THE PAGE which will subscribe you to our emails and please forward your Resume to me or please call me ASAP at (718) 668-5300. If you do respond via e-mail please include a daytime phone number so I can reach you. If you are not interested, kindly refer anyone who would be interested. We offer great referrals!
Thank you in advance!
Sincerely yours,
Jerom Russel
Sr. Recruiter Jerom@Georgiait.com +01 (470) 798-5000 Ext. 1060 ( Please send me the resume)
Alpharetta GA 30005 www.GeorgiaIT.com Note: Please allow me to reiterate that I chose to contact you either because your resume had been posted to one of the internet job sites to which we subscribe, or you had previously submitted your resume to Gerogia IT Inc I assumed that you are either looking for a new employment opportunity, or you are interested in investigating the current job market.
If you are not currently seeking employment, or if you would prefer I contact you at some later date, please indicate your date of availability so that I may honor your request. In any event, I respectfully recommend you continue to avail yourself to the employment options and job market information we provide with our e-mail notices. .
