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Salesforce Business Analyst- Remote

Roles & Responsibilities

  • 7-8 years of experience as a Business Analyst
  • Excellent written and verbal communication skills, with proficiency in Visio, Jira, and Confluence
  • Knowledge of SQL for analysis and reporting (Oracle/SQL Server)
  • Solid hands-on functional testing experience including test case development (5+ years)

Requirements:

  • Provide BRDs covering business, functional, non-functional, and user requirements actionable by development teams
  • Use Visio for analysis and process mapping to enhance the BRD
  • Lead workstream planning including inception, technical design, development, testing and delivery of solutions
  • Define and execute scenario-based test plans and develop end-user documentation

Job description


Position: Salesforce Business Analyst
Location: San Jose, CA
Duration: Fulltime
Salary: DOE


Responsibilities:
  • Provide written business requirements documents (BRD) inclusive of business, functional, non-functional, and user requirements that are actionable by development teams
  • Uses structured tools/Visio for analysis and presentation of concepts, process mapping and models to enhance the BRD
  • Accountable for Workstream planning process including inception, technical design, development, testing and delivery of solutions
  • Use appropriate visualizations for a given metric or nature of data
  • Define and execute scenario-based test plans
  • Develop, maintain and deliver documentations for the end-users
  • Work collaboratively with other team members to ensure system modifications meet business needs
  • Develop, maintain and deliver training to Product users on both application functionality and integrations
  • Work with external consultants, internal and external developers throughout the development and configuration cycles to ensure systems and modification meet business needs system integration specs & requirements documentation
  • working with various stakeholders for requirement elicitation and analysis in partnership with product management.
  • Scrum / Sprint backlog and Backlog management / epic and story creation
  • Coordinate and support software releases and post deployment validations

Qualifications:
  • 7-8 Years experience as BA
  • Excellent spoken and written communication skills (verbal and non-verbal)
  • Excellent with tools like Visio, Jira, Confluence
  • Knowledge of SQL for analysis and reporting (Oracle /SQL server)
  • Ability to manage and complete multiple tasks in a fast-paced environment
  • Solid hands-on functional testing experience including Test Case Development with over 5 years of experience
  • Ability to manage and complete multiple tasks within tight deadlines
Must have: Working experience in dealing with large-scale enterprise systemsor product development.
Desired: Working experience on Salesforce products.

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