Key Facts

Remote From:

Anywhere

Full time

Senior (5-10 years)

English

Hard Skills

Other Skills

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Strategic Planning
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Communication
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Teamwork
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Proactivity
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Detail Oriented
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Self-Motivation
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Presentations

Roles & Responsibilities

Bachelor's degree or equivalent experience in business or marketing analytics, financial or strategic planning, or pricing strategy analytics
5+ years' experience in subscription industry, preferably Telecommunications
Experience with data query, manipulation and/or visualization tools (SQL, Alteryx, Tableau)
Strong communication skills with the ability to connect quickly and credibly in a virtual environment

Requirements:

Accurately identify trends, anomalies, and opportunities
Translate insights into actionable plans and forecasts
Build business impact analyses and forecasts
Meet with key stakeholders to audit, validate, and assess customer trends

Georgia IT, Inc.

About Georgia IT, Inc.

Georgia IT, Inc. provides IT Consulting for a wide range of IT services and custom build turn-key enterprise solutions. GIT specializes in improving business scalability and efficiency through BSM and SBA Solutions. GIT transforms business with service management and service automation solutions. We are BMC & HP partners. GIT Services include custom built enterprise software and customer-centric web portals, network design and implementation, remote and site-to-site VPN, network and server security assessment and setup, server and desktop virtualization, and many others. GIT also provides IT Consulting in many areas such as Disaster Recovery Planning, Enterprise Data Backup Strategy, Long Term Strategic IT Planning and Augmentation Professional Services Solutions. Professional Services Specialties: Business Process Integration, Software Integration & Development, Web portal, Networking, Remote and site-to-site VPN, Virtualization Solutions, Product Development Please contact us Hrus@georgiait.com / uthay@georgiait.com/470-798-5000 x 1010 / (732) 890-2535 direct

Founded: 2018

Company size: 51 - 200

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Job description

Product Manager – Consumer
Duration: 6+ Months
Location: Remote

JOB DESCRIPTION:

ECommerce Product Manager working with Dev and Engineering Teams, Analytics Teams, and UX Teams to help design experience that support our E commerce organization.

RESPONSIBILITIES:

Accurately & quickly pinpoint trends, anomalies and opportunities
Succinctly summarize results
Translate insights into actionable plans
Build simple & complex business impact analyses and forecasts
Lead results reporting and analysis related to expiring promotion offers & discounts, capturing aggregate and key metric performance
Integrate and matrix results across related activity (i.e. call volumes, offer utilization rates)
Support strategic planning & customer experience improvements through targeted analyses
Support base management scrum team, retention plans and service simplification through ad hoc analyses
Maintain data integrity through core team and cross functional validation
Run queries/data pulls
Analyze customer profile data, billing, CLV, propensity etc.
Meet with key stakeholders to audit, validate and assess customer trends
Prepare forecasts
Attend planning and scrum team meetings
Work with department Director daily.

REQUIRED QUALIFICATIONS:

Bachelor's degree or equivalent experience required, preferably related to business or marketing analytics, financial or strategic planning, or pricing strategy & analytics
5+ years' experience in subscription industry, preferably Telecommunications
Prefer strong understanding of services billing, pre-billing, service & equipment codes
Intimate knowledge of key analytics tools & processes
Prefer experience with Data query, manipulation and/or visualization tools (i.e. SQL, Alteryx, Tableau)
Familiarity with retention business performance drivers, churn, recurring revenue/wallet share, upsell, operating expense
Strong communication skills with the ability to connect quickly and credibly in a virtual environment
Detail-oriented, self-motivated, proactive, and results-driven with a passion for delivering the optimal customer experience