5+ years of IT experience in a technical production support role with background in Windows Systems Administration and/or Windows development; ATM application knowledge is a plus.
Hands-on experience writing SQL for Oracle or SQL Server.
Solid scripting experience in PowerShell.
Knowledge of ITIL production support best practices, and experience with Splunk and ExtraHop.
Requirements:
Provide technical production support for Windows-based systems and related applications, including ATM applications.
Develop and maintain SQL queries for Oracle or SQL Server to support operational needs.
Automate operational tasks using PowerShell and contribute to Agile/DevOps initiatives.
Monitor and troubleshoot systems using Splunk and ExtraHop, ensuring alignment with ITIL production support practices.
Job description
Technical Operations Associate
Remote Duration : Long Term Contract
Required:
5+ years of IT experience in a technical production support role with background in Windows Systems Administration and/or Windows development. ATM application knowledge is a plus.
Hands-on knowledge of writing SQL for Oracle or SQL Server
Solid experience scripting in PowerShell
Microsoft Desktop Services, Virtual Services
Experienced in Agile and DevOps environments and cultures.
Knowledge of ITIL production support best practices
ATM knowledge and strong knowledge of Microsoft Office Suite
Knowledge of Splunk and ExtraHop
Desired:
Basic knowledge of Linux
CA Server Automation which includes CA ITCM
Knowledge of Azure
Education:
Bachelor's degree in Computer Science/Information Systems, or equivalent
