Key Facts

Remote From:

Anywhere

Full time

English

Hard Skills

Windows Support ServiceNow Business Analysis Applications Architecture ServiceNow ServiceNow

Roles & Responsibilities

Experience as a ServiceNow Business Analyst with hands-on work in SPM and ITOM (ITAM experience preferred but not required).
Strong requirements gathering, functional design, and stakeholder management skills.
Experience supporting OS-related environments or IT operations in a ServiceNow context.
Excellent communication skills and ability to work effectively in a remote, contract environment.

Requirements:

Inherit and support an existing ServiceNow implementation focused on OS-related processes with minor enhancements.
Plan and execute expansions for SPM, ITOM, and ITAM modules as needed.
Translate business needs into functional specifications, coordinate with stakeholders, and assist with testing and deployments.
Document processes and support knowledge transfer, release management, and remote collaboration.

Georgia IT, Inc.

About Georgia IT, Inc.

Georgia IT, Inc. provides IT Consulting for a wide range of IT services and custom build turn-key enterprise solutions. GIT specializes in improving business scalability and efficiency through BSM and SBA Solutions. GIT transforms business with service management and service automation solutions. We are BMC & HP partners. GIT Services include custom built enterprise software and customer-centric web portals, network design and implementation, remote and site-to-site VPN, network and server security assessment and setup, server and desktop virtualization, and many others. GIT also provides IT Consulting in many areas such as Disaster Recovery Planning, Enterprise Data Backup Strategy, Long Term Strategic IT Planning and Augmentation Professional Services Solutions. Professional Services Specialties: Business Process Integration, Software Integration & Development, Web portal, Networking, Remote and site-to-site VPN, Virtualization Solutions, Product Development Please contact us Hrus@georgiait.com / uthay@georgiait.com/470-798-5000 x 1010 / (732) 890-2535 direct

Founded: 2018

Company size: 51 - 200

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Job description

ServiceNow Business Analyst
Location: Remote
Duration: 12 Months

JOB DESCRIPTION

Inheriting an existing implementation primarily focused on O&S support with minor enhancements and expansion of the applications below.
SPM
ITOM
ITAM (preferred but not required)