Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Root Cause Analysis Carrier Management Package Delivery Transportation Management Transportation Management Stakeholder Communications Distribution Center Operations Service Level Management Process Improvement Zendesk Cross-Functional Collaboration Customer Engagement Strategy

Other Skills

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Google Sheets
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Team Leadership
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Microsoft Excel
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Data Reporting
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Relationship Management
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Team Effectiveness
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Communication
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Leadership
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Multitasking
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Coaching

LeadStack Inc.

Human Resources, Staffing & Recruiting

About LeadStack Inc.

****JOB SCAM ALERT**** We have been noticing a steady rise in job scams, where scammers are impersonating legitimate companies to defraud unsuspecting job seekers. To ensure your job search is safe, follow these quick safety tips and avoid potential scams: 1. Verify the Company's Legitimacy • Research the Employer: Look up the company online and verify their contact information on the official website. • Cross Check Email Domains: Legitimate companies use official email domains. Be wary of offers from generic email services or variations of the company’s actual domain (e.g., at LeadStack our actual email domain is leadstackinc.com; any variations like @leadstack-inc.com is a scam ). 2. Be Wary of Any Solicitation of Payments • Financial Details: Do not share bank details etc during the initial stages of the hiring process. • Upfront Payments: A legitimate employer will never ask you to pay for training, background checks, or any other job-related fees. 3. Report Suspicious Activity • Report Scams: Report any suspicious job offers to law enforcement, job boards, the impersonated company, and consumer protection agencies. Stay vigilant and informed. For more information, visit our website or contact us at info@leadstackinc.com ********* We are one of the nation’s fastest-growing, award- winning, certified minority-owned staffing services provider of contingent workforce. Our recognitions include: - "Best Staffing Firms to Work For" 2023, 2024 by Staffing Industry Analysts - Certified Great Place to Work - "Fastest Growing Staffing Firms" 2022, 2023 by Staffing Industry Analysts - "Diversity Owned Staffing Firm" 2022, 2023 by Staffing Industry Analysts - Minority Business Enterprise by NMSDC - Inc. 5000 honoree As a recognized industry leader in contingent workforce solutions, we’re proud to partner with some of the most admired Fortune 500 brands in the world. Visit us at www.leadstackinc.com

Company type: SME

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 51 - 200

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Job description

Job Details:
LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

Job Title: Senior Transportation Associate
Duration: 5 months
Max Pay Rate: $40/hr to $45/hr
Location: Fully Remote

Description:
About the Team
We are looking for you to join our team as a Senior Associate of Transportation, Parcel on our New Verticals team. Our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. The business line you'll be supporting is fast-growing, fast-paced, and is obsessed with efficiency. We are looking for someone to manage daily site regional operations via our 3P relationships.

About the Role
As the Senior Associate, Transportation, you will play a key role in leading the day-to-day parcel movement across the U.S., with a focus on real-time shipment visibility, exception management, and carrier performance. You will act as a team lead for our Track and Trace team, helping to guide daily operations, coaching the team, and driving process improvements, while also being hands-on in the day-to-day operations. This role will report to the Associate Manager of Transportation.

You're excited about this opportunity because you will…

Own: Oversee daily transportation operations, including shipment monitoring, exception resolution, and carrier communication to ensure on-time performance
Lead: Serve as Team Lead for the Track & Trace team, guiding daily workflows, offering real-time support, and helping the team stay aligned on service priorities
Optimize: Build and evolve SOPs and performance playbooks that drive process improvements and operational efficiencies
Delight customers: Partner cross-functionally with Operations, Customer Support, and Carrier teams to ensure seamless execution and a consistent customer experience.

We're excited about you because…

You bring 3-5 years of experience in logistics or supply chain operations
You have successfully managed or led a team, ensuring high performance, consistency, and adherence to service levels
You have a strong focus on real-time shipment monitoring, rapid exception resolution, and effective carrier communication
You approach service failures with a root cause mindset and collaborate cross-functionally to drive sustainable corrective actions
You know how to build, implement, and evolve scalable processes in a dynamic environment
You're able to juggle being a critical liaison between transportation providers, customer service teams, and fulfillment centers to maintain seamless service and clear communication across the network
You are comfortable using Excel / Google Sheets for reporting, analysis, and tracking data.