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Fan Dynamics Community Manager

Key Facts

Remote From: 
Part time
Senior (5-10 years)
English

Other Skills

  • Communication
  • Resilience
  • Problem Solving
  • Teamwork
  • Strategic Thinking
  • Detail Oriented
  • Coaching
  • Self-Motivation
  • Creativity

Roles & Responsibilities

  • Experience in community management, especially on Discord and/or for creators
  • Self-motivated, detail-oriented, strategic, creative, resilient, and coachable
  • Ability to collaborate with Sales and Product teams on the FanDX roadmap and assist in client support initiatives
  • Remote-friendly, part-time availability (~20–30 hours per week)

Requirements:

  • Manage and grow client communities for FanDX Managed Service, primarily on Discord and related platforms
  • Serve as the primary client contact, delivering support initiatives and maintaining strong relationships
  • Collaborate with Sales and Product teams on the FanDX roadmap, providing feedback and operational input
  • Monitor engagement metrics, report on community health, and contribute strategic recommendations for creators and brands

Job description

Loaded and Open World are market leaders in gaming talent management and strategic brand consultancy – in all of our business endeavors we aim to provide high-value services to support the development, marketing, and growth of the video gaming industry and community. 

Over the past 7 years, across our roster of exclusive talent and broad marketing consulting capabilities, we have worked with world-leading brands including Netflix, Universal Music Group, Pepsi, Activision, Amazon, Spotify, Samsung, Gillette, Google, Journey's, and Adidas to either build or deepen their connection to gamers. More recently, we have built out a proprietary Discord product called Fan Dynamics, which offers unique analytics, audience insights, and community management tools for creators, brands, musicians, and more.

We're a no BS, fast-moving, creative company that seeks people who are, first and foremost, interested in bettering the industry at large. We're authentically human, relentless, award-winning, and in this business to fight on behalf of those who've put their trust in us, no matter the arena. We believe that gaming is one of the great connectors, and the communities that grow here change lives, move the culture forward, and bring tremendous value to the brands, creators, and fans that participate in it.

If that sounds like you, keep reading.

Looking for a Fan Dynamics Community Manager
 
The FanDX team is in pursuit of a Community Manager to help run our Managed Service offering for our various clients. The ideal candidate is self-motivated, highly detail-oriented, strategic, creative, resilient, coachable, and never shies away from a challenge. They should have experience working in community management previously (especially on Discord and/or for creators). They should also be interested in building proficiency across a variety of operational challenges, including working with the Sales and Product teams on the FanDX roadmap, as well as assisting in various client support initiatives.

This is a remote-friendly, part-time position, with the intention of ~20-30 hours of work per week. Compensation shall be paid as a monthly fee depending on level of experience.

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