Key Facts

Remote From:

Missouri (USA) , Oregon (USA)

Full time

English

Hard Skills

Other Skills

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People Management
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Computer Literacy
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Professionalism
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Communication
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Time Management
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Teamwork
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Customer Service
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Writing
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Social Skills
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Presentations
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Problem Solving

Roles & Responsibilities

Strong technical sales experience in bakery operations or related food manufacturing environment
Excellent communication, presentation, writing, and interpersonal skills
Ability to analyze sales data, prepare monthly reports/forecasts, and manage customer pricing and terms
Commitment to ongoing professional development with annual sales training in product knowledge, selling skills, personnel management, or regulatory compliance

Requirements:

Strengthen and maintain existing customer relationships and identify and introduce new products to drive growth
Analyze monthly sales reports and take appropriate action; monitor customer pricing and terms and conditions
Collaborate with DSMs to identify new business opportunities and support customers with technical sales expertise; establish appropriate visit frequency with current customers
Develop timely reporting including sales forecasts, activity/service reports, and tracking competitive market changes; promote the company image

Job description

Position Objective:	Provide exceptional technical sales and service to customers in bakery operations. Support customer needs in bakery formulas, baking ingredients, bakery processes and manufacturing equipment.
Key Result Areas:	Performance Standards
Technical Sales	Strengthen and maintain existing customer relationships. Identify and introduce new products to achieve targeted growth. Analyze sales reports monthly and take appropriate action. Awareness of customer pricing and terms and conditions. Work closely with DSM’s to identify new business opportunities and support customer base with technical sales expertise. Establish appropriate visit frequency with current customer base. Promote Company image.
Reporting	Develop and achieve sales expense budgets to analyze monthly and take appropriate action. Timely T&E management required Ongoing utilization reports including: Activity and Service reports Complete sales forecasts, as required Tracking customer ingredient usage Significant market share changes Track competitive market and industry activity
Customer Satisfaction	Respond to customer requests in a professional and timely manner. Proactively seek out potential customer opportunities and develop action plans to resolve concerns or issues in a timely manner. Provide completed service reports for customers and sales team for all service provided to a customer in a timely manner. Collaborate with the Client Service team to support all customer requirements.
Professional Skills Enhancement	Obtain and enhance sales training annually in at least one of the following areas: product knowledge (AIB or company product seminar, technical bulletins), selling skills, personnel management, computer skills or regulatory compliance. Excellent communication, presentation, writing and interpersonal skills.
Human Resources	Comply with all HR policies and procedures. Comply with relevant employment laws.
Other	Attend workshops and courses that can improve job performance. Other duties as assigned.