Logo for Lighthouse Works Inc.

Customer Care Professional - Bilingual - Rapid Response

Key Facts

Remote From: 
Full time
Spanish, English

Other Skills

  • •
    Customer Service
  • •
    Multitasking
  • •
    Scheduling
  • •
    Professionalism
  • •
    Adaptability
  • •
    Communication
  • •
    Politeness
  • •
    Self-Motivation
  • •
    Problem Solving

Roles & Responsibilities

  • Bilingual proficiency in English and Spanish
  • Customer-service oriented with a passion for helping people
  • Ability to work across multiple campaigns with flexible schedule and adaptability
  • Strong communication and problem-solving skills

Requirements:

  • Deliver exceptional customer service across multiple campaigns
  • Answer inquiries
  • Resolve issues
  • Provide courteous and professional support

Job description

Lighthouse Works is a mission-driven, values-based organization providing creative, competitive, and integrated employment opportunities for blind and visually-impaired working-aged individuals. Lighthouse Works also drives real business for real customers and supports and grows Lighthouse Central Florida's rehabilitation training.

We are seeking motivated and customer-oriented Bilingual (English & Spanish) Customer Care Professionals to join our growing team. In this role, you will be responsible for delivering exceptional customer service across multiple campaigns. Campaign assignments and schedule may vary daily based on business needs, requiring flexibility and adaptability. You will answer inquiries, resolve issues, and provide support in a courteous and professional manner.

If you have a passion for helping people and enjoy a change of pace in your assignment, we’d love to hear from you!

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