AREA DIRECTOR OF REVENUE MGMT

About our company:

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.

Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.

Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.

https://www.springboardhospitality.com/

Primary mission:

Responsible for implementing and optimizing Revenue Management policies, procedures and strategies within an assigned geographical area in order to maximize profitability for rooms and food & beverage through the implementation of effective pricing and distribution strategies. This will include, but will not be limited to, the communication of company revenue management standards through property visitation, remote auditing, training, and analysis of hotel revenue performance against established goals and forecasts.

Supervise and coordinate revenue management strategies for all hotels within their region and supply critical analysis on company-wide decisions affecting pricing, occupancy, revenue goals and commercial planning.  The Area Director, Revenue Management will need strong analytical skills and experience resolving day to day business challenges. This associate will conduct on-going assessments of competitive hotel chains and revenue management practices to understand demand and develop strategies.

SCOPE OF WORK + TEAM

• Reports to Regional Director of Revenue Management, Corporate Director of Revenue Management & Regional VP of Operations

RESPONSIBILITIES

• Responsible for providing support to the Regional Director of Revenue Management by implementing and optimizing Revenue Management policies, procedures and strategies within an assigned geographical area in order to maximize profitability for rooms and food & beverage through the implementation of effective pricing and distribution strategies
• Create and develop pricing strategies
• Regular communication with, and solicitation of feedback from, General Managers, regional counterparts from other disciplines, Corporate and Ownership groups
• Provide Revenue Management support to assigned regional hotels
• Provide recommendations to all constituents in keeping with Revenue Management Standards, approved business processes, and company goals
• Develop documentation and webinar training content to educate hotels on Revenue Management Best Practices, system functionality, and brand and company initiatives
• Work closely with the Senior Director team and responsible RDRM’s to ensure a consistent message is delivered to all hotels
• Ensure hotel level forecasts reflect current business volumes and trends, anomalies or major variances are questioned and validated
• Manage and oversee strategy for all 3rd party distribution Including parity troubleshooting
• Analyze overall monthly regional performance and provide summary report with recommendations to improve long term strategies.
• Develop plans where needed to overcome deficiencies
• Provide guidance and feedback during the budgeting, forecasting and commercial planning process with hotels and markets within realm of responsibility
• Complete audits of hotels to ensure compliance with Revenue Management Standards
• Track compliance with standards or recommendations and follow-through to completion
• Effectively evaluate market demand by utilizing turndown, property diagnostics, CRS reports, market share, competitive pricing and STAR Data reports
• Proactively review and analyze rate and inventory management and strategy effectiveness
• Effectively use Springboard systems and tools to determine, implement and monitor accurate selling strategies in all distribution channels
• Evaluate and make recommendations on strategies to improve group sales
• Any other reasonable requests made by Springboard Management

NON-ESSENTIAL FUNCTIONS: 

• Participate in sales blitzes and outside sales calls
• Perform special projects and other responsibilities as assigned; participate in task force and Corporate assignments, as needed perform special projects and other responsibilities as assigned. 
• Participate in hotel committees, MOD program and task force assignments.