Logo for Excellence Services, LLC

Head of Talent & Recruiting (Private Household)

Role overview

Qualifications

  • 5+ years HR and/or recruiting leadership experience
  • Proven ownership of hiring outcomes (not just support)
  • Experience in high-trust environments: private households, family offices, luxury hospitality, or executive support
  • Strong communication: ability to clearly explain hiring decisions, speed, and rationale; high discretion and independent judgment

Responsibilities

  • Own end-to-end recruiting for 10+ hires annually, including time-to-fill, quality of hire, and long-term fit
  • Hire for high-trust household roles (e.g., executive support, service leadership, and operational staff) and define role profiles, rejection standards, and hiring priorities
  • Oversee onboarding/offboarding and core HR operations, plus employee relations
  • Ensure basic California compliance and coordinate with external partners as needed

Key facts

Other skills

  • Decision Making
  • Accountability
  • Communication
  • Leadership
  • Decisiveness
  • Prioritization

About the company

Excellence Services, LLC logo

Excellence Services, LLC

IT Services & IT Consulting

We are a family office that strives to provide high level services to owners. Integrity, confidentiality and high efficiency are the main characteristics we have been building among our staff, and trying to look for in potential candidates.

Company details

Company typeTPE
IndustryIT Services & IT Consulting
Company size1 - 10

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Job description

LOCATION: Remote with the ability to work onsite as needed (Atherton, CA, 94027)

JOB TYPE: Full-Time (40 hours/week), Hourly(Non-Exempt), occasional after-hours availability

COMPENSATION: $150K–$220K DOE + benefits


The Role
This is a senior, hands-on HR role with direct ownership of recruiting results for a private family estate.
Your primary responsibility is not HR administration —
it is delivering hiring outcomes under time pressure in a highly private, high-trust environment.
If your strength is mainly HR operations, compliance, or process — this role is likely not a fit.

What You Will Own

  • End-to-end recruiting for 10+ hires annually
  • Direct responsibility for time-to-fill, quality of hire, and long-term fit
  • Hiring for key, high-trust household roles (e.g., executive support, service leadership, and operational staff)
  • Defining role profiles, rejection standards, and hiring priorities
  • Driving hiring decisions with speed, judgment, and accountability
  • Knowing when to move fast — and when not to hire
Supporting Responsibilities
  • Onboarding and offboarding
  • Core HR operations and employee relations
  • Basic California compliance and risk awareness
  • Coordinating with external partners as needed
What We’re Looking For
  • 5+ years HR and/or recruiting leadership experience
  • Proven ownership of hiring outcomes (not just support)
  • Experience in high-trust environments:
private households, family offices, luxury hospitality, or executive support
  • Ability to clearly explain:
what you’ve hired, how fast, and why those decisions held up
  • High discretion, strong judgment, and independence
What Success Looks Like
  • Critical roles are filled quickly and correctly
  • Vacancies don’t keep reopening
  • Leadership doesn’t need to chase hiring decisions
Important
If you cannot clearly articulate:
  • what roles you can hire
  • how quickly you can hire them
  • and how you balance speed with judgment

this role is likely not the right fit.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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