Manager-level experience leading Order-to-Cash (O2C) initiatives, including billing and invoicing
Strong experience writing business and product requirements
Hands-on experience with Jira and backlog management
Solid understanding of product build, testing, and UAT lifecycles
Requirements:
Lead the Order-to-Cash workstream with primary ownership of billing and invoicing initiatives, overseeing end-to-end delivery across build, testing, and UAT cycles
Gather, document, and manage business and product requirements for billing, invoicing, and financial workflows; write clear business requirements, user stories, and acceptance criteria in Jira
Partner with engineering and QA teams to ensure accurate implementation of O2C requirements, and develop and execute test cases while supporting the UAT testing cycle
Facilitate cross-functional workshops with Finance, Accounting, Legal, Compliance, Tax, Product, and Engineering; manage dependencies, risks, and milestones across multiple delivery teams
Job description
Program Manager – Order to Cash (Billing & Invoicing)
Location: Seattle, WA (Preferred) Work Model: Hybrid / Remote considered (must support Pacific Time hours) Employment Type: Full-Time Contract Work Authorization: U.S. Citizen or Green Card ONLY Urgency: High – Immediate Need
Overview We are seeking an experienced Program Manager with deep Order-to-Cash (O2C) expertise to lead billing and invoicing initiatives for a fast-paced, high-impact program.
This role focuses on business execution, product delivery, and cross-functional coordination across finance and technology teams. The ideal candidate is comfortable owning complex workstreams, translating business needs into executable plans, and driving initiatives from requirements through testing and release.
Key Responsibilities
Lead a dedicated Order-to-Cash workstream, with primary ownership of billing and invoicing initiatives
Own end-to-end delivery of business and product requirements across build, test, and UAT cycles
Gather, document, and manage business and product requirements aligned to billing, invoicing, and financial workflows
Write clear business requirements, user stories, and acceptance criteria in Jira
Partner with engineering and QA teams to ensure accurate implementation of O2C requirements
Develop and execute test cases and actively support the UAT testing cycle
Facilitate and lead cross-functional workshops with Finance, Accounting, Legal, Compliance, Tax, Product, and Engineering teams
Manage dependencies, risks, and milestones across multiple delivery teams
Support market and competitive research related to Order-to-Cash, billing, invoicing, and payments as needed
Operate effectively in a fast-paced, ambiguous environment with quick turnarounds and changing priorities
Required Experience & Skills
Manager-level experience leading Order-to-Cash (O2C) initiatives, including billing and invoicing
Strong experience writing business and product requirements
Solid understanding of product build, testing, and UAT lifecycles
Hands-on experience with Jira and backlog management
Proven ability to manage multiple senior business stakeholders
Strong facilitation, communication, and problem-solving skills
Comfortable working in ambiguous, fast-moving environments
Preferred Background
Experience working in Amazon, Telecom, or High-Tech environments strongly preferred
Experience supporting billing platforms, payments systems, ERP, or financial applications
Exposure to large-scale financial, subscription, or transactional systems
Location & Availability
Seattle-based candidates preferred
Open to remote candidates with strong availability to support Pacific Time business hours
