Product Manager – Digital Commerce & Loyalty Platforms

Job Title: Product Manager – Digital Commerce & Loyalty Platforms

Location: 100% Remote, Canada
Experience: 5 to 10 Years
Rate: $125k to $135k CAD/Annum

Role Summary: NearSource is seeking a Product Manager to lead digital commerce and loyalty platform initiatives for a Fortune 500 product company. This role will drive the end-to-end product lifecycle across web and mobile ecosystems, ensuring scalable implementation, measurable revenue growth, and enhanced customer engagement.

The selected candidate will partner with cross-functional engineering, UX, and business teams to execute product strategy, optimize digital performance, and deliver enterprise-grade commerce capabilities.

Key Responsibilities

• Define and drive product strategy for digital commerce platforms and customer engagement initiatives
• Lead implementation and continuous optimization of e-commerce applications and loyalty or rewards capabilities
• Architect and maintain a product roadmap aligned with revenue, retention, and customer experience objectives
• Translate business needs into structured, functional, and technical requirements
• Own backlog prioritization to ensure high-impact feature delivery
• Develop detailed user stories and acceptance criteria for engineering execution
• Act as the primary liaison between engineering teams and business stakeholders
• Conduct market research and competitive analysis across digital commerce landscapes
• Partner with UX and design teams to deliver intuitive, conversion-optimized user experiences
• Drive go-to-market planning for new platform enhancements and feature launches
• Monitor and analyze KPIs, including conversion rate, retention, engagement, and digital revenue metrics
• Leverage customer feedback, support trends, and system insights to drive continuous improvement
• Ensure compliance with digital payment standards, security protocols, and enterprise best practices
• Manage third-party vendor relationships, including payment gateways, analytics tools, and marketing platforms
• Provide structured reporting and executive-level updates aligned with broader business strategy
• Maintain comprehensive product documentation and release governance records

Must-Have Skills

• Bilingual proficiency in Spanish
• 5 to 10 Years of product management experience in digital or e-commerce platforms
• Strong experience leading digital product implementation and lifecycle management
• Proven experience operating within Agile frameworks such as Scrum or Kanban
• Demonstrated expertise in backlog ownership and roadmap planning
• Ability to write structured user stories and clearly defined acceptance criteria
• Strong understanding of e-commerce performance metrics, including conversion rate, retention, and revenue growth
• Experience collaborating with engineering, UX, marketing, and operations teams
• Advanced analytical skills with the ability to interpret product performance and customer data
• Strong stakeholder communication and executive presentation skills

Nice-to-Have Skills

• Experience leading loyalty or rewards program initiatives
• Familiarity with omnichannel commerce strategies and digital application ecosystems
• Experience with payment integrations and checkout optimization
• Background in retail, financial services, or high-volume transactional environments
• Exposure to third-party vendor management

Certifications

• Certified Scrum Product Owner or equivalent Agile certification
• Product Management certification

Apply now, or share your resume with salary expectations at careers@nearsource.ca. Thank you for considering a career with us. Once you submit your application, our Talent Acquisition team will review your resume thoroughly. If there is a strong match, we will reach out to discuss your experience, role details, benefits, compensation, and next steps. While we strive for transparency, we may not be able to respond to every applicant due to high volume, but we genuinely appreciate your time and interest.

About NearSource Technologies: NearSource Technologies is a trusted partner for future-ready software consulting, enabling Fortune 500 enterprises to accelerate digital transformation. Our global engineering teams build and deploy impactful technology for some of the world's most admired brands, working directly on long-term client initiatives.

Equal Opportunity Statement: NearSource is an equal opportunity employer committed to fostering an inclusive and respectful environment. We celebrate diversity and do not discriminate based on race, gender, religion, sexual orientation, age, disability, or background. Innovation thrives when everyone feels empowered to contribute.