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Uzbek and Russian Speaking - Community Executive

XM

Key Facts

Remote From: 
Uzbekistan
Full time
Mid-level (2-5 years)
Russian, English

Other Skills

  • •
    Microsoft Office
  • •
    Communication
  • •
    Analytical Skills
  • •
    Multitasking
  • •
    Teamwork
  • •
    Prioritization
  • •
    Social Skills
  • •
    Creativity

Job description

Uzbek and Russian Speaking - Community Executive

The Role:

We are looking for a dynamic and motivated Community Executive to join our growing marketing team, focusing on the Uzbekistan market. As a Community Executive, you will serve as the voice and bridge of our platform, actively engaging with users, fostering meaningful relationships, and developing and executing regional community engagement strategies. Your work will play a key role in building a vibrant, loyal, and highly engaged community. 

The main responsibilities of the position include:
  • Develop and execute community engagement strategies for the Uzbekistan market to increase user participation, strengthen brand loyalty, and drive growth within XM’s community.
  • Monitor social media conversations and social listening channels to gather insights about XM’s community and provide feedback to enhance products and services
  • Collaborate with various teams to develop and execute community engagement campaigns, promotions, and events
  • Generate reports to analyse community engagement and brand responsiveness metrics to track the success of XM’s community engagement campaigns
  • Build, grow and manage our online communities by engaging with users across various social media platforms relevant to XM’s brand
  • Respond to clients’ inquiries, complaints, and feedback in a timely and professional manner
  • Identify and engage with brand advocates to amplify XM’s brand's reach, promote products and services, and increase community engagement
  • Stay updated with industry trends, emerging technologies, and new social media platforms to enhance community engagement strategies

    • Main requirements:
  • Bachelor's degree in Communications, Marketing, or a related field
  • At least 2 years of experience in a position with similar responsibilities. Experience in the online trading industry will be considered an advantage
  • Strong understanding of social media platforms
  • Experience with social listening tools, such as Sprinklr, Brandwatch etc
  • Excellent communication and interpersonal skills
  • Strong analytical skills
  • Creative thinker with a passion for community building
  • Ability to work independently and collaborate within a team, prioritize tasks, and manage multiple projects in a fast-paced environment
  • Native Uzbek and Russian Speaker with excellent written and verbal communication skills in English
  • Proficient in Microsoft Office tools

    • The Hiring Experience: What Awaits You
  • Let’s Connect – Intro Chat with Talent Acquisition
  • Deep Dive – First Interview with Your Future Team
  • Bring It to Life – Role-Specific Take-Home Task
  • Final Connection – Final Interview

    • Benefit from:
  • Attractive remuneration package plus performance related rewards.
  • Intellectually stimulating work environment.
  • Continuous personal development and international training opportunities
    • All applications will be treated with strict confidentiality!
    Ready to apply?
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