Key Facts

Remote From:

India

Full time

English

Hard Skills

Other Skills

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Communication
•
Problem Solving

Roles & Responsibilities

Extensive experience as a site reliability engineer with expertise in infrastructure components, data flow, integration points, domain trust relationships, security considerations, and performance requirements.
Ability to design solutions that align with hosting best practices, industry standards, and organizational priorities.
Strong collaboration skills with business stakeholders, Technical Account Managers (TAMs), and internal technical teams to translate requirements into architectural designs.
Proven documentation and communication skills including creating architectural diagrams and risk mitigation strategies.

Requirements:

Provide ongoing technical guidance and client support to ensure solutions align with hosting best practices and industry standards.
Design and document the overall client technical architecture, including infrastructure components, data flow, integration points, domain trust relationships, security considerations, and performance requirements.
Collaborate with internal technical teams, business stakeholders, and TAMs to translate requirements into integrated solutions and communicate designs to the account team.
Identify technical risks, propose mitigations, address project deliverables challenges, review control systems for assigned clients on a weekly basis, and contribute to internal process improvements.

Job description

• Provides continual technical guidance and support to the client on an ongoing basis.
• Collaborates with the internal technical teams to ensure successful implementation and integration of the proposed solutions.
• Collaborates with business stakeholders and Technical Account Managers (TAMs) to understand business requirements and objectives; Designs solutions that align with Hosting best practices, industry standards, and organizational business priorities.
• Develops and documents overall technical architecture for the client including infrastructure components, data flow, integration points, domain trust relationships, security considerations, and performance requirements.
• Designs and documents integration of various systems, components, and third-party services to create a detailed application environment.
• Creates architectural diagrams and documentation to effectively communicate design to the account team.
• Identifies potential technical risks and provides mitigation strategies.
• Proactively addresses challenges related to project deliverables and client environments.
• Reviews control systems for assigned client(s) on a weekly basis and takes appropriate actions to mitigate issues.
• Contributes to the development and refinement of internal processes and best practices.