Key Facts

Remote From:

Full time

Expert & Leadership (>10 years)

Spanish

Hard Skills

Cash Management Inventory Management Asset Management Auditing General Security Sales Management Inventory Reconciliation Inventory Control Portfolio Management Organizational Structure Compliance Management

Other Skills

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Customer Service
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Retail Sales
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Microsoft Office
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Accountability
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Communication
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Teamwork
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Detail Oriented

Roles & Responsibilities

High school diploma or equivalent; additional coursework in accounting or business preferred
0-6 months of experience in customer service, sales, or retail
Intermediate proficiency with Microsoft Office
Strong customer service and sales mindset with the ability to follow policies and procedures

Requirements:

Provide excellent customer service at the counter, by phone, and via messaging, upholding the store's image
Execute assigned commercial activities and apply the NEHA methodology; conduct internal cash audits and reconcile cash drawers
Maintain order and cleanliness in the assigned area and store; monitor floor stock and inventory
Ensure security procedures are followed; enforce company policies and dress code; monitor adherence to brand standards

EZCORP

Financial Services

About EZCORP

Formed with 16 pawn stores in 1989, EZCORP has grown into a leading provider of pawn loans in the United States and Latin America. At our pawn stores, we also sell merchandise, primarily collateral forfeited from pawn lending operations and used merchandise purchased from customers. We are dedicated to satisfying the short- term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience. We provide numerous convenient options to obtain short-term cash, including non-recourse pawn loans collateralized by personal property. We also sell pre-owned merchandise to consumers seeking good value. Headquartered in Austin, Texas, EZCORP is traded on NASDAQ under the ticker symbol EZPW. We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! At EZCORP, we are committed to fostering an environment that values diversity, inclusion, and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age. We celebrate our Team Members’ differences, experiences, and beliefs. Our dedication to promoting diversity, inclusion and equal opportunity is critical to ensuring that EZCORP can attract and retain talent with the skills and abilities to lead the way today and to step into greater roles tomorrow.

Company type: XLarge

Industry: Financial Services

Founded: 2018

Company size: 5001 - 10000

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Job description

Address: 123 Remote Worker Remote, Francisco Morazan 11101

Brand: Maxiefectivo

Alcanzar los indicadores de cartera, ingresos y ventas. Llevar el control de valores, inventarios y activos que su tienda maneja. Garantizar una buena experiencia a nuestros clientes.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Ejecutar las actividades comerciales asignadas al equipo.
Ejecutar de manera correcta la metodología NEHA en su tienda.
Ejecutar los procesos de seguridad en su tienda.
Ser el responsable de los fondos asignados.
Cumplir con la asignación de actividades del Gerente de Tienda.
Mantener el orden y limpieza de su área asignada y la Tienda en general.
Llevar el control de los artículos que se encuentran en piso de venta.
Monitorear a la competencia y el mercado.
Ejecutar auditorías internas de fondos de efectivo.
Cuadrar el efectivo de la caja asignada.
Cuadra los artículos activos y de artículos en venta.
Velar por el excelente servicio en ventanilla, telefónico y mensaje.
Garantizar el uso correcto de uniforme e imagen de su equipo.
Dar seguimiento al cumplimiento de las normas y políticas de la empresa.
Garantizar la buena imagen de la tienda.
Cumplir con las políticas y procesos existentes establecidos por la organización y todos aquellos que se implementen, así cómo las modificaciones que sufran.

EDUCATION & EXPERIENCE:

Edad: 19 a 24 años
Género: Indiferente
Educación: Diversificado
Carrera Requerida: Bachiller en Ciencias y Letras, Peritos Contadores y/o Carrera Afín
Experiencia: 1 - De 0 a 6 meses
Conocimientos especializados: Conocimiento de 1 a 3 temas específicos requeridos para el desempeño de funciones.
Descripción Conocimientos requeridos: Servicio al cliente, comercial, ventas.
Conocimientos de paquetes de office: Medio
Conocimiento del idioma inglés: Ninguno

EZCORP is an Equal Opportunity Employe

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