XTN-1562867 | SALES OPERATIONS MANAGER

The SANS Institute – Who are we and what do we do?

• Health Insurance/HMO 
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Revenue Forecasting & Performance Management 

  • Consolidate revenue forecasts across APAC-Latam (Australia, India, Japan, Singapore/SE Asia/North Asia and Latam) 
  • Enforce a consistent forecasting methodology (stages, probabilities, definitions) 
  • Produce weekly, monthly, and quarterly forecasts with: 
  • Commit vs upside 
  • Risk assessment 
  • Variance analysis vs targets 
  • Challenge assumptions and flag forecast risk early to regional leadership 

  Salesforce Discipline & Sales Process 

  • Define and enforce: 
  • Data quality 
  • Pipeline stage definitions 
  • Mandatory fields and close-date hygiene 
  • Deal aging and stagnation rules 
  • Partner attribution and deal ownership 

   

  • Act as the bridge between sales teams and Salesforce administration on structure, usability and configuration  

  Target Tracking & Insights 

  • Track achievement against: 
  • Country targets 
  • Individual and team targets 
  • Product / course / delivery-type mix (where applicable) 
  • Build clear, simple dashboards and performance packs for: 
  • Regional leadership 
  • Country Directors 
  • Identify trends, bottlenecks, and conversion issues across the funnel 

  Sales Cadence & Governance 

  • Support the mechanics of: 
  • Weekly forecast calls 
  • Monthly performance reviews 
  • Quarterly planning inputs 
  • Ensure reviews are data-driven, consistent, and decision-oriented 
  • Reduce reliance on side spreadsheets and offline reporting 

   

  Sales Onboarding & Enablement Support 

   

  • Coordinate with HR and track onboarding milestones (System access, Salesforce training, certifications) and pro-actively identify and support the resolution of gaps before they slow sales ramp up  
  • Work with Global Sales Ops to maintain and continuously update APAC sales onboarding checklists and documentation to reflect current tools, processes, and ways of working 

   

  Payroll & Compensation Liaison (KMC) 

   

  • Act as the primary point of contact with the KMC payroll team for monthly payroll processing  
  • Validate and submit accurate commission, incentive, and variable comp data in line with payroll deadlines 
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• Experience & Qualifications 

  • 5 - 7 years of experience in Sales Operations, Revenue Operations, or a related business operations role supporting sales teams 
  • Advanced proficiency in Excel, including complex formulas, data validation, pivot tables, and reconciling large data sets 
  • Excellent analytical aptitude, fluent in reporting and BI tools like Tableau 
  • Experience with quota setting and sales compensation program design 
  • Exceptional attention to detail, with a track record of delivering accurate, reliable operational outputs, with comfort handling sensitive, confidential employee and compensation data 
  • Ability to build clear, professional presentations and summaries for senior leadership, translating operational data into actionable insights 
  • Experience working with international teams, ideally

Why work for us? 

• Work with one of the most reputable companies in the Cyber Security Industry – Be part of a company known for its expertise and reputation in the industry. 
• Work From Home & Flexible Work Options – (After regularization) Enjoy the convenience of working from home with flexible hours to support work-life balance. 
• Health Coverage & Wellbeing Support – Receive healthcare coverage along with access to an Employee Assistance Program (EAP) for confidential support if needed.  
• Opportunities for International Travel – Depending on your role and projects, travel globally for work and networking experiences. 
• Continuous Learning & Growth – The opportunity to receive annual SANS training for yourself.