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Technical Account Manager

Role overview

Qualifications

  • Bachelor’s degree in environmental, business, or science-related field, or equivalent military experience.
  • 3–5 years of sales experience, ideally in environmental monitoring or regulatory compliance hardware/services.
  • CRM proficiency (Salesforce, HubSpot, NetSuite) and outstanding communication/presentation skills.
  • Willingness to travel up to 75% (including visits to Santa Clara, CA HQ) and fluent English; Spanish is a bonus.

Responsibilities

  • Develop and execute innovative sales strategies for the Sterilizer industry, identifying and capturing new opportunities.
  • Manage key accounts and expand your network across the Americas, cultivating lasting partnerships.
  • Consultative selling: identify the unique operational and compliance needs of customers in the sterilizer industry (emissions monitoring) and provide customized, impactful solutions that support regulatory adherence and optimize performance.
  • Engage with customers across the territory (in-person, virtual, phone), travel as needed to close deals while maintaining up-to-date CRM records and accurate forecasts.

About the company

Picarro, Inc. logo

Picarro, Inc.

Industrial Instruments & Control Equipment

Company details

IndustryIndustrial Instruments & Control Equipment

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Job description

Technical Account Manager – Industrial Solutions – Sterilizers Americas  

Location: US – Flexible, with 75% Travel (Explore, Connect, Lead!)  

Term: Full-time – Make your mark!  

Role Overview  

Are you ready to drive innovation and be a game-changer in environmental compliance? As our Technical Account Manager for Industrial Solutions - Sterilizers Americas, you’ll blend technical know-how with commercial acumen to spearhead sales of cutting-edge emissions management solutions that help customers meet EPA standards and conquer Clean Air Act challenges. Join a dynamic, high-energy team committed to growth, impact, and regulatory excellence—especially in the booming Ethylene Oxide market across medical sterilization, spice, packaging, transport, and warehousing sectors. Become a trusted advisor and solution expert, shaping the future of environmental monitoring!  

This is the perfect opportunity for a driven professional with a scientific mindset and a passion for relationship-building, strategic thinking, and delivering real-world solutions. If you’re a self-starter who thrives in fast-paced environments, loves exceeding expectations, and can execute with minimal oversight, we want you on our team! Your background in environmental monitoring will give you a competitive edge, but your attitude and drive are what matter most. Work from your home office, stay connected with a collaborative team, and enjoy the autonomy to shape your own success.  

We’re looking for someone who’s organized, disciplined, results-oriented, and constantly seeking new ways to achieve and exceed goals. Strong communication and teamwork skills are essential - you’ll engage directly with customers, collaborate with colleagues, and work to delight every client interaction. This is your chance to join a mission-driven organization and make an impact!  

Key Responsibilities:  

  • Develop and execute innovative sales strategies for the Sterilizer industry, identifying and capturing new opportunities.  
  • Manage key accounts and expand your network across the Americas, discovering new business prospects and cultivating lasting partnerships
  • Consultative Selling: Identify the unique operational and compliance needs of customers in the sterilizer industry, particularly concerning emissions monitoring, and provide customized, impactful solutions that support regulatory adherence and optimize performance.
  • Immerse yourself in the Industrial Solutions Sterilizer team, master the PICARRO value proposition, and craft compelling sales proposals and quotes for system deployments. 
  • Keep CRM records up to date and help drive accurate forecasting to support organizational growth.
  • Engage with customers in-person, virtually, and over the phone - travel the territory, build connections, and make deals happen.
  • Consistently meet and exceed ambitious sales targets.
  • Identify customer and market needs, share insights and emerging trends with your team, and help shape strategic direction.  
  • Represent the company at trade shows, conferences, meetings, and seminars, promoting our solutions and staying at the forefront of industry developments.  

Requirements:  

  • Bachelor’s degree in environmental, business, or science-related field—or equivalent military experience.  
  • 3–5 years of sales experience, ideally in environmental monitoring or regulatory compliance hardware/services.  
  • Candidates with less sales experience are welcome if they bring deep industry expertise in regulated sectors or technical environmental roles (CIH, QSTI, PE) and a proven business development mindset.  
  • Knowledge of FIFRA/NESHAP compliance regulations is a plus, but not required.  
  • Willingness and ability to travel up to 75% - including visits to our Santa Clara, CA HQ.  
  • Curious, proactive attitude - always seeking to learn about customers’ value chains.  
  • Outstanding communication and presentation skills - build trust with diverse stakeholders.  
  • Ability to spot, pursue, and nurture leads for business growth.  
  • Proven skills in selling, negotiating, and closing deals.  
  • CRM expertise - Salesforce, HubSpot, NetSuite preferred.  
  • Professional presentation and appearance - be the face of our brand.  
  • Valid driver’s license and enthusiasm for extensive travel.  
  • Fluent English required; Spanish skills a bonus!  

Desired Competencies  

  • Relationship Management: Build and sustain strategic partnerships for lasting success.
  • Strategic Thinking: Align sales efforts with big-picture business goals
  • Technical Curiosity: Love learning and communicating technical concepts.
  • Resilience & Adaptability: Thrive in diverse markets and adapt to changing priorities.  

Benefits: 

We offer a comprehensive benefits package including: 

  • Medical, Dental, and Vision insurance 
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) plans 
  • Life, Short-Term Disability, and Long-Term Disability Insurance 
  • Paid Time Off and Paid Holidays 
  • Employee Referral Program 
  • 401K with matching
  • Social events (summer picnic, holiday party, team lunches, etc.) 
  • On-site Health & Wellness programs (fitness challenges, outdoor bootcamp, flu-shots, etc.) 

About Picarro: 

Picarro is pioneering a unique confluence of hardware, software, and cloud-based computing, unlike anything being done today. By manufacturing the precision instruments at the core of this technology as well as developing the algorithms that enable cogent information to be derived from the data, we are transforming how world-class scientific, industrial, and regulatory compliance measurements are made, and more importantly, who makes them. 

Infrared optical spectroscopy is a proven technology for delivering precise, real-time measurement of the constituents in a gas stream with high sensitivity and selectivity. Recent developments in laser technology allow for a significant increase in the number of species that can be measured simultaneously, leading to unprecedented increases in the amount of information that can be collected and corresponding challenges in extracting information from the results. 

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, gender identity, social orientation, nor on the basis of disability.

Posted positions are not open to third-party recruiters/agencies, and unsolicited resume submissions will be considered free referrals. 

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Picarro, Inc. at disabilityassistance@picarro.com for assistance. 

 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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