Billing Client Support

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Job Title: Interim Billing & Client Support Specialist

Location: Remote – Korea

Contract Duration: 3 months (fixed-term)

About the role:
We are hiring an Interim Billing & Client Support Specialist to support BSI’s Korea operations on a 3-month fixed-term contract, working remotely from Korea.

This role is focused on providing short-term support across billing, client queries, and finance administration, helping ensure continuity of service during a period of transition. You’ll work closely with finance and operational teams to manage invoicing activities, respond to customer enquiries, and maintain accurate records in line with internal policies.

This is a hands-on role, ideal for someone who can quickly get up to speed, work independently, and deliver high-quality support in a fast-paced, regulated environment.

Key Responsibilities:

• Support the preparation and processing of client invoices in line with agreed terms and timelines.

• Act as a first point of contact for client billing and account queries in Korea.

• Investigate and resolve billing discrepancies, escalating issues where appropriate.

• Maintain accurate client and billing data within finance systems.

• Liaise with internal finance, sales, and operations teams to ensure smooth end-to-end billing processes.

• Ensure compliance with internal policies, procedures, and audit requirements.

• Provide general finance and client support on an ad-hoc basis as required during the contract period.

To be successful in the role, you will have:

• Experience in billing, accounts receivable, or client support, ideally within a finance or shared services environment.

• Fluency in Korean (spoken and written).

• Good working proficiency in English.

• Strong attention to detail and a customer-focused approach.

• Confidence handling client queries and resolving issues professionally.

• Ability to work independently, manage priorities, and deliver to short deadlines.

• Experience using finance systems (e.g. SAP or similar) is an advantage.

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, and ongoing training and development.

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
 
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.