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Hindi Audio Specialist - Freelance AI Trainer Project

Role overview

Qualifications

  • Strong verbal communication skills in a simulated customer support context
  • Basic programming literacy, including understanding JSON structures
  • Familiarity with functions and methods
  • Ability to reason about structured data and simple logic

Responsibilities

  • Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including flight bookings and travel support, financial services, and telecommunications/technical support
  • Contribute to the development of diverse and representative datasets used to assess conversational audio agents
  • Evaluate model performance across a standardized set of qualitative and quantitative metrics, including task completion accuracy, conversational naturalness, audio comprehension, and instruction adherence
  • Demonstrate technical communication clarity when handling support-style problem-solving

Key facts

Other skills

  • Logical Reasoning
  • Detail Oriented
  • Non-Verbal Communication
  • Problem Solving

About the company

Invisible Expert Marketplace logo

Invisible Expert Marketplace

We are the AI training and scaling partner for the leading foundation model providers, enterprises, and governments, bridging the gap between AI potential and production. Our unique AI Process Platform combines elite global human expertise, cutting edge technology, and deep institutional knowledge gained by training 80% of the world’s leading AI models.

Company details

Company size5001 - 10000

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Job description

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases.
Responsibilities
  • Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including:
    • Flight bookings and travel support
    • Financial services
    • Telecommunications and technical support
  • Contribute to the development of diverse and representative datasets used to assess conversational audio agents.
  • Evaluate model performance across a standardized set of qualitative and quantitative metrics.
  • Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow.


Evaluation Metrics
Model performance is assessed using a combination of conversational, technical, and audio-specific criteria, including but not limited to:
  • Task completion accuracy and efficiency
  • Conversational naturalness (tone, flow, and coherence)
  • Audio comprehension and response quality
  • Instruction adherence and contextual understanding
  • Basic computer programming literacy, including:
    • Understanding of JSON structures
    • Familiarity with functions and methods
    • Ability to reason about structured data and simple logic
  • Technical communication clarity when handling support-style problem-solving


Technical & Equipment Requirements
  • Strong verbal communication skills in a simulated customer support context
  • Access to a high-quality microphone to ensure clean, reliable audio input during evaluations
  • Comfort working with structured prompts, evaluation rubrics, and technical guidelines

We offer a pay range of $8-to- $25 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.

Job title: Hindi Audio Specialist – AI Trainer
Employment type: Contract
Workplace type: Remote
Seniority level: Mid‑Senior Level

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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