Spanish-Speaking Customer Support for Dyson - Work from Home in Greece

Mercier Consultancy is thrilled to offer an exciting opportunity for a Spanish-Speaking Customer Support Representative for Dyson, with the ability to work from home in Greece! In this dynamic role, you will be the primary source of support for Spanish-speaking customers, assisting them with inquiries related to Dyson products and services. Your expertise in customer service will play a critical role in ensuring that our customers have an exceptional experience with our innovative products.

If you are passionate about technology and provide outstanding customer service, we invite you to join our team and be part of Dyson's mission to create a better tomorrow!

Responsibilities

• Provide customer support in Spanish via phone, email, and live chat
• Assist customers with inquiries regarding Dyson products, troubleshooting, and maintenance
• Document customer interactions and solutions in our CRM system accurately
• Work collaboratively with internal teams to resolve product issues and enhance customer satisfaction
• Educate customers on product features, benefits, and best practices
• Participate in training and development sessions to maintain product knowledge

Requirements

• Fluency in Spanish and English, both written and verbal, is required. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
• Experience in customer support, preferably in the consumer electronics or home appliance sector
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• A positive, customer-oriented attitude with a passion for technology
• Ability to work independently and manage time effectively while working from home
• Familiarity with customer support tools and technologies

Benefits

• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...