Key Facts

Remote From:

Portugal

Full time

Mid-level (2-5 years)

English

Hard Skills

Other Skills

•
Verbal Communication Skills
•
Creativity
•
Problem Solving

Roles & Responsibilities

Degree in Computer Science or related field and at least 2 years of experience with web development technologies such as MongoDB, Express, React, Node.js, and TypeScript
Experience with NoSQL databases like MongoDB or similar
Ability to write and maintain Unit Tests
Experience with AI-powered development tools (e.g. Claude Code, Cursor, GitHub Copilot) to accelerate development workflows, code reviews, and problem-solving

Requirements:

Designing, planning, implementing, testing, and analyzing production code
Monitoring and providing support for systems in production
Developing and maintaining data infrastructure and computer systems
Creating and managing NoSQL databases

Visor.ai

About Visor.ai

Visor.ai is an Artificial Intelligence-powered platform that enables to optimize and automate Customer Service interactions without coding. If your team struggles to manage a huge volume of contacts and handles recurrent communications through calls, messages or emails, Visor.ai is the perfect solution to exponentially improve responsiveness and deliver a great experience.This is what you can get:80% Automation RateEasily automate and program recurrent and time-consuming interactions. With Visor.ai, an average of 8 out of 10 are addressed without human intervention.24*7*365 SupportDeliver an always-available support and increase customer satisfaction. Common requests are automatically solved by virtual agents and more complex ones are allocated to live agents.<50% Lost CallsAccomplish your SLA levels and reduce the number of dropouts of your Contact Center by providing suitable, automated and quick alternatives through chatbots.100% Ownership & AutonomyGet a simple and intuitive platform - anyone from the contact center can work with it from day one. You have total control over the product and don't need programming knowledge.4 Weeks to Go LiveBenefit from a practically ready to use tool and pre-created templates with multifaceted content for certain sectors. In 30 days or less, you can start leveraging all of its power.3 Months for ROIYour company can expect a return on investment in 3 months after the service goes live.Get in touch and let us show you the art of the possible in Contact Center Automation.

Company type: Scaleup

Founded: 2018

Company size: 51 - 200

Website LinkedIn See all jobs →

Job description

🚀 Join Visor.ai as a Software Engineer!

At Visor.ai, we’re on a mission to revolutionize AI and automation for Contact Centers. By humanizing chatbots, we help companies automate up to 85% of customer interactions, enhancing efficiency without compromising experience.

Founded in 2016 with big dreams and an innovation award, we've since grown into a trusted AI partner for leading brands across multiple industries and countries. Now, we’re looking for a Software Engineer to join our Engineering team and help us build scalable, high-performance solutions!

🤖 Your Mission

As a Software Engineer, you'll play a critical role in designing and maintaining the core systems that power our products. From infrastructure and databases to backend logic and frontend components, you'll ensure everything runs smoothly, securely, and efficiently. Your responsibilities will include:

Designing, planning, implementing, testing, and analyzing production code
Monitoring and providing support for systems in production
Implementing creative solutions to complex problems, using AI-assisted approaches where appropriate
Developing and maintaining data infrastructure and computer systems
Ensuring development is performance-, scalability-, and security-focused
Creating and managing NoSQL databases
Managing and maintaining servers

😎 Your Skills & Experience

Degree in Computer Science or a related field
+2 years of experience with web development technologies such as MongoDB, Express, React, Node.js, and TypeScript (mandatory)
Experience with NoSQL databases like MongoDB or similar
Interest in designing and developing RESTful APIs
Ability to write and maintain Unit Tests
Experience with AI-powered development tools (e.g. Claude Code, Cursor, GitHub Copilot) to accelerate development workflows, code reviews, and problem-solving.
Continuously evaluate and integrate AI-assisted tooling into the development lifecycle to improve team productivity
Strong verbal and written communication skills

🎁 What’s in It for You?

💰 Competitive compensation package
🩺 Health insurance
🚀 Career growth opportunities
🎟 Access to training, events, and conferences
🏡 Remote First model – and if you stop by one of our offices, get ready for:
☕ Free coffee | 🎮 Arcade machines | 🌇 Rooftops & terraces | 🎉 Team events | 😃 A lot of fun!

Ready to build the future of AI with us? Apply now and join the ride! 💪

Ready to apply?

APPLY

Share ·