Polish Speaking Customer Service for Automotive industry -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to announce a fantastic opportunity for a Polish Speaking Customer Service Representative in the Automotive Industry. This role provides an exciting chance to join a dynamic team and deliver outstanding support to Polish-speaking clients who are passionate about vehicles and automotive products.

Responsibilities

• Provide exceptional customer service to Polish-speaking clients via phone, email, and chat regarding automotive products and services.
• Assist customers with inquiries related to vehicle features, pricing, availability, and technical support.
• Handle customer complaints and resolve issues effectively while ensuring high levels of customer satisfaction.
• Maintain in-depth knowledge of automotive products and industry trends to assist customers accurately.
• Document all customer interactions meticulously to contribute to the continuous improvement of service quality.
• Collaborate with sales and technical teams to address customer needs and enhance the overall customer experience.
• Adhere to company policies and industry standards in all customer interactions.

Requirements

• Fluency in Polish and English, both written and spoken.
• Previous experience in customer service, preferably in the automotive industry.
• Strong communication and interpersonal skills.
• Problem-solving abilities and a customer-oriented approach.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with excellent organizational skills.
• Ability to work effectively in a fast-paced environment and manage multiple tasks.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks