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Production Engineer (f/m/x)

Roles & Responsibilities

  • ITIL v3 Foundation certification with deep knowledge of Incident, Problem and Change Management within ITSM and production support governance.
  • Proficiency with Service Management tools (ServiceNow, JIRA) and monitoring platforms; familiarity with NewRelic and exposure to Google Cloud Platform; experience delivering within the SRE model.
  • Broad technical experience across cloud/microservices stacks (Google Cloud, Spring Boot, AngularJS) with scripting skills (Java, Python, Shell) and strong Oracle/SQL/PL-SQL knowledge; experience with messaging middleware.
  • Ability to work in a fast-paced, delivery-focused environment with Agile/SAFe familiarity and strong cross-team collaboration.

Requirements:

  • Ensure the reliability, availability, and performance of production systems by implementing robust monitoring, alerting, and incident response practices.
  • Develop and maintain automation tools and scripts to streamline deployment, scaling, and operational tasks.
  • Act as the primary incident responder for outages, providing rapid resolution and thorough post-mortems to prevent recurrence.
  • Design and maintain monitoring/alerting, participate in capacity planning, optimize performance, collaborate with development teams, and document systems and processes for knowledge sharing.

Job description

Job Description:

DB Global Technology is Deutsche Bank’s technology centre in Central and Eastern Europe. Since its set-up in 2013, Bucharest Technology Centre (BEX) has constantly proven its capacity to deliver global technology products and services, playing a dynamic role in the Bank’s technology transformation.

We have a robust, hands-on engineering culture dedicated to continuous learning, knowledge-sharing, technical skill development and networking. We are an essential part of the Bank’s technology platform and develop applications for many important business areas.

This role is part of Finance (FPI)-RFT Production Integrity SRE portfolio. FPI SRE team is based out of India and Cary, US. This role will add to the follow the sun support model.

Finance (FPI) IT is an integral function of DB providing end to end support for all Finance related applications. The Current team supports the below Finance domains:

Reporting Tribe

  • Risk Close
  • Local Reg
  • Common Reporting Capabilities (CRC)
  • Group Reporting

Accounting Tribe

  • Accounting Revenue
  • Accounting Close

Responsibilities

  • System Reliability: Ensure the reliability, availability, and performance of production systems by implementing best practices in monitoring, alerting, and incident response.
  • Automation: Develop and maintain automation tools and scripts to streamline deployment, scaling, and operational tasks.
  • Incident Management: Act as a primary responder to system outages and incidents, ensuring rapid resolution and thorough post-mortem analysis to prevent recurrence.
  • Monitoring & Alerting: Design and implement robust monitoring and alerting systems to proactively identify and address potential issues.
  • Capacity Planning: Collaborate with engineering teams to forecast system capacity needs and plan for scaling infrastructure accordingly.
  • Performance Optimization: Identify and resolve performance bottlenecks across the stack, from application code to infrastructure.
  • Collaboration: Work closely with development teams and other stakeholders to ensure that new features and services are designed with reliability and scalability in mind.
  • Documentation: Maintain comprehensive documentation of systems, processes, and procedures to ensure knowledge sharing and continuity.
  • Continuous Improvement: Continuously evaluate and improve our infrastructure, tools, and processes to enhance system reliability and operational efficiency.

Skills

  • IT experience resource, with an ability to drive the right level of SRE Production engagement and controls within the Change organization, and from production support standpoint.
  • Deep knowledge of the Incident, Problem and Change Management processes within the ITSM framework at minimum must be ITIL V3 Foundation certified.
  • Proficient at using Service Management tools (e.g. ServiceNow, JIRA, etc.) and service monitoring tools.
  •  Exposure to GCP and monitoring tools such as NewRelic will be preferred.
  •  Exposure to SRE Model and execution/maintain deliveries within the SRE model.
  • Ability to work in a fast-paced environment with competing and alternating priorities with a constant focus on delivery.
  • Ability to balance business demands and IT fulfilment in terms of standardization, reducing risk and increasing IT flexibility.
  • Experience in Microservices, Spring boot, Angular JS.
  • Strong working / scripting experience in Oracle, Unix Shell Scripting
  • Strong Knowledge of Oracle Management, SQL scripts/PL SQL, performance mgmt.
  • Understanding of Agile and Safe methodologies (preferred)
  • Strong Experience working on Cloud Technology i.e. Google Cloud (Preferred)
  • Strong scripting experience in Java, Python and Shell
  • Solid understanding of messaging middleware like Solace, TIBCO or MQ using JMS
  • Solid understanding of monitoring systems like ITRS Geneos, Splunk.
  • Knowledge of SQL and relational databases – ideally both Hive/Impala/Spark SQL and a traditional RDMS, such as Oracle
  • Spark - Basic to intermediate: Know How of spark framework on Hadoop with some background on the Hadoop ecosystem (Cluster, Nodes, Yarn, Oozie etc.)

Well-being & Benefits

Emotionally and mentally balanced: we support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health

  • Empowering managers who value your ideas and decisions. Show your positive attitude, determination, and open-mindedness.
  • A professional, passionate, and fun workplace with flexible Work from Home options.
  • A modern office with fun and relaxing areas to boost creativity.
  • Continuous learning culture with coaching and support from team experts.

Physically thriving we support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive

  • Private healthcare and life insurance with premium benefits for you and discounts for your loved ones.

Socially connected: we strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and wellbeing.

  • Kids@TheOffice - support for unexpected events requiring you to care for your kids during work hours.
  • Enjoy retailer discounts, cultural and CSR activities, employee sport clubs, workshops, and more.

Financially secure: : we support you to meet personal financial goals during your active career and for the future

  • Competitive income, performance-based promotions, and a sense of purpose.
  • 24 days holiday, loyalty days, and bank holidays (including weekdays for weekend bank holidays).

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

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