Key Facts

Remote From:

Full time

Entry-level / graduate

Swedish, Greek, Finnish, Danish

Hard Skills

Microsoft Dynamics CRM Brand Management Customer Interaction Management Product Knowledge Productivity Improvement Positive Psychology Organizational Structure Remote Administration

Other Skills

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Customer Service
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Problem Solving
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Communication
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Time Management
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Teamwork
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Proactivity
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Detail Oriented
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Social Skills

Roles & Responsibilities

Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish)
Strong commitment to customer service excellence and brand representation
Outstanding communication and interpersonal skills
Ability to work effectively from home, maintaining organization and productivity

Requirements:

Provide exceptional customer support to Nordic-speaking clients through phone, email, and chat, including assisting with Dyson product inquiries
Accurately document customer interactions in the CRM system
Collaborate with team members to achieve service goals and enhance customer satisfaction
Participate in ongoing training to maintain knowledge of product changes and industry trends

Job description

🌬️ Join the Dyson Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Nordic-Speaking Customer Support representative for Dyson, available as a work-from-home position in beautiful Greece! If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and are passionate about delivering excellent customer service with a leading brand known for innovation, this role is perfect for you!

In this engaging position, you will assist Nordic-speaking customers with their inquiries related to Dyson products, providing them with the support needed to enhance their experience. Enjoy the comfort and flexibility of working from home while being part of a dynamic team committed to excellence. If you're ready to make an impact and work with a globally recognized brand, we want to hear from you!

Your Responsibilities

Provide exceptional customer support to Nordic-speaking clients through phone, email, and chat.
Assist customers with inquiries about Dyson products, ensuring they have the information and support they need.
Accurately document customer interactions in our CRM system.
Collaborate with team members to achieve service goals and enhance customer satisfaction.
Participate in ongoing training to maintain knowledge of product changes and industry trends.

Requirements

Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is required. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
Strong commitment to customer service excellence and brand representation.
Previous experience in customer support is advantageous but not essential.
Outstanding communication and interpersonal skills.
A proactive team player with a positive and energetic attitude.
Strong problem-solving skills and attention to detail.
Ability to work effectively from home, maintaining organization and productivity.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...

Ready to apply?

APPLY

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