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Network Administrator II

Role overview

Qualifications

  • 5+ years of network engineering experience with service or support operations and incident management
  • Proven ability to configure, install, and troubleshoot routers, switches, and firewalls (e.g., Palo Alto, Hirschmann) including VPNs and related networking hardware/software
  • Experience with IP networking (TCP/UDP, DNS, DHCP), WAN/LAN/WLAN, and cloud platforms (Azure or AWS); familiarity with automation/configuration management tools (Chef, Ansible, PowerShell)
  • Bachelor's degree in information technology or related field (or equivalent work experience); strong communication, customer focus, and ability to work with distributed teams; travel up to 5%

Responsibilities

  • Lead project execution and resource planning for telecommunications, infrastructure, and network tasks, coordinating with site teams
  • Design, configure, integrate, test, launch, troubleshoot, and provide ongoing support for new and existing networking technologies
  • Provide hands-on guidance to non-technical teams and resolve issues in lab and production environments under pressure
  • Collaborate with global/remote teams, manage incident response, and adapt to changing priorities with up to 5% travel as required

About the company

NovaSource Power logo

NovaSource Power

Utilities (Electric, gas & water)

NovaSource Power Services, a portfolio company of Clairvest Group Inc. (“Clairvest”, TSX: CVG), is a global O&M services provider for renewable energy assets. NovaSource seeks to maintain a world-class culture of safety and integrity, while developing lasting partnerships with our customers and team members. As an independent, O&M-focused company, NovaSource is poised to offer even greater value in the design, maintenance, and management of our customers’ projects

Company details

Company typeXLarge
IndustryUtilities (Electric, gas & water)
Company size1001 - 5000

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Job description

 
About NovaSource

NovaSource Power Services is the world’s #1-ranked solar operations and maintenance (O&M) provider and insight-driven total asset optimization partner for renewables asset owners ready to fuel smart growth. With over 20 years of operating experience and a presence on 5 continents, NovaSource has the global reach and strategic capabilities to achieve our clients’ renewables goals around the world. 

NovaSource’s comprehensive approach to total asset optimization in addition to O&M services includes value engineering, performance analysis, strategic supply chain management, and advanced monitoring systems. The company operates in key global markets managing over 30GW of solar power plants. NovaSource’s expertise extends beyond solar and includes battery energy storage systems (BESS), offering a complete suite of services for the evolving renewable energy landscape.

While NovaSource is headquartered in Chandler, AZ and preference will be given to those in the area, this position can be based anywhere in the United States for experienced candidates. 

Basic Job Functions:   

Responsible for project execution and resourcing with regards to telecommunications, infrastructure, and network related tasks.   This position would work closely with the site team.  In this role, you will implement various network solutions including design, configuration, integration, testing, launch, troubleshooting and ongoing support of new and existing networking technologies. You will bring deep hands-on technical expertise to assist non-technical teams in resolving issues in lab and production environments in high pressure situations.


Experience: 

  • Minimum 5-7 years of related work experience

Required Skills: 

  • 5+ years of experience in one or more of the following:
    • Demonstrated experience with service or support operations.
    • Understanding of PV solar plant construction projects and related timeline of telco, infrastructure, and network activities.
    • Understanding of O&M telco, infrastructure, and network-related activities.
    • Experience with managing incident management ticket system and incident process
    • Must be able to work with a local and distributed remote international team.
    • Knowledge of business environments and IT alignment with critical business functions
    • Proven ability to support computer/network hardware and software technologies.
    • Must be customer focused.
    • Excellent written and oral communication and organization skills
    • Critical thinking and problem-solving skills.
    • Supervisory and coaching skills
    • Must be able to work self-sufficiently in a fast paced, changing environment.
    • Individual must be flexible and able to adapt to changing priorities and/or incomplete requirements.
    • Must be able to work various hours and weekends to meet business needs.
    • Up to 5% travel may be required.

 

 Essential Functions & Responsibilities:

Primary Responsibilities:

  • Proven customer service and problem-solving skills. Excellent at communicating in a way that makes sense to non-technical people (face-to-face and written).
  • Detailed theoretical and practical knowledge of IP protocols, firewalls, and routers.
  • Experience configuring, installing, and troubleshooting routers, hubs, and switches.
  • Experience with Palo Alto Firewalls 
  • Experience with Hirschmann Network Equipment.
  • Experience with VMWare, SonicWALL, or Citrix.
  • Experience working as a Network Engineer
  • Experience with enterprise LANs, WANs, WLANs, routers, firewalls, switches, VPN, network load balancers, and wireless access points
  • Experience with server-based networking technologies both physical or virtual, routing, VPN, DNS, RADIUS, DHCP, etc.
  • Knowledge of TCP/UDP ports, sessions, and network services
  • Knowledge with Microsoft Azure or AWS
  • Knowledge of data encryption, IDS/IPS and anti-virus software
  • Experience with configuration management and automation technology including Chef, Ansible, Azure Automation and PowerShell
  • Understanding of regulatory compliance
  • Certifications preferred - CCNA, CCNP, JNCIA, JNCP

 

Preferred Knowledge:

  • Good understanding/knowledge and experience in controls engineering techniques and practices.
  • Understanding of electrical one-line schematics.
  • Knowledge/experience with an enterprise SCADA system (Wonderware, FactoryTalk View, Ignition SCADA, etc.).
  • Demonstrated understanding of industrial automation systems regarding computer to machine interface protocols and architecture (Modbus RTU/TCP, OPC, DNP…etc). 
  • Good understanding/knowledge programming of Rockwell Automation Logix platform PLC’s, including ladder and function block diagram.

 

Education: 

  • Bachelor’s degree in information technology or related field or equivalent years of work experience.


Office Physical Requirements:

All positions, when in our offices, require interaction with people and technology while either standing or sitting. In order to best service our customers, internal and external, all such personnel must be able to communicate face-to-face and on the phone with or without reasonable accommodation. NovaSource is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.


Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. All candidates receiving an offer of employment must successfully complete a background check and any other tests that may be required, in compliance with all federal laws and the state in which the candidate resides.


US: Diversity Statement – Equal Employment Opportunity

It is NovaSource’s policy to provide equal employment opportunities to all applicants and employees. NovaSource disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state or federal laws.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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