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Norwegian Speaking Travel Support Specialist -Remote in Greece

Role overview

Qualifications

  • Fluency in Norwegian and English, both written and spoken
  • Experience in customer service or the travel sector
  • Excellent communication skills with a focus on client satisfaction
  • Attention to detail and strong organizational abilities

Responsibilities

  • Provide assistance to Norwegian-speaking clients regarding travel inquiries and bookings through phone, email, and live chat
  • Support clients in modifying travel plans, including flights, accommodations, and itinerary adjustments; engage with travel suppliers, airlines, and hotels to resolve client issues
  • Deliver accurate and timely information about travel policies, destinations, and service options; maintain comprehensive CRM records for effective service improvement; uphold professionalism and commitment to customer satisfaction
  • Stay updated with the latest trends in the travel industry to assist clients effectively

Key facts

Other skills

  • Record Keeping
  • Customer Service
  • Professionalism
  • Communication
  • Multitasking
  • Organizational Skills
  • Detail Oriented

About the company

Patrique Mercier Recruitment logo

Patrique Mercier Recruitment

Staffing & Recruiting

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."

Company details

Company typeSmall startup
IndustryStaffing & Recruiting
Company size2 - 10

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Job description

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Norwegian Speaking Travel Support Specialist. This role is ideal for those who have a passion for travel and a strong commitment to providing excellent customer support. As a Travel Support Specialist, you will be instrumental in assisting clients with their travel needs and creating unforgettable experiences.


Responsibilities

  • Provide assistance to Norwegian-speaking clients regarding their travel inquiries and bookings through various communication channels, including phone, email, and live chat.
  • Support clients in modifying their travel plans, including flights, accommodations, and itinerary adjustments.
  • Engage with travel suppliers, airlines, and hotels to resolve client issues and ensure a positive travel experience.
  • Deliver accurate and timely information about travel policies, destinations, and service options.
  • Keep comprehensive records of client interactions within the CRM for effective service improvement.
  • Uphold a high level of professionalism and commitment to customer satisfaction in all interactions.
  • Stay updated with the latest trends in the travel industry to assist clients effectively.

Requirements

  • Fluency in Norwegian and English, both written and spoken.
  • Experience in customer service or the travel sector is advantageous.
  • Excellent communication skills with a focus on client satisfaction.
  • Attention to detail and strong organizational abilities.
  • Ability to effectively manage multiple tasks in a dynamic work environment.
  • Knowledge of travel booking systems and CRM tools is a bonus.
  • A genuine enthusiasm for travel and helping clients achieve their travel aspirations.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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