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Norwegian Speaking Travel Support Specialist -Remote in Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
English

Other Skills

  • •
    Record Keeping
  • •
    Customer Service
  • •
    Professionalism
  • •
    Communication
  • •
    Multitasking
  • •
    Organizational Skills
  • •
    Detail Oriented

Roles & Responsibilities

  • Fluency in Norwegian and English, both written and spoken
  • Experience in customer service or the travel sector
  • Excellent communication skills with a focus on client satisfaction
  • Attention to detail and strong organizational abilities

Requirements:

  • Provide assistance to Norwegian-speaking clients regarding travel inquiries and bookings through phone, email, and live chat
  • Support clients in modifying travel plans, including flights, accommodations, and itinerary adjustments; engage with travel suppliers, airlines, and hotels to resolve client issues
  • Deliver accurate and timely information about travel policies, destinations, and service options; maintain comprehensive CRM records for effective service improvement; uphold professionalism and commitment to customer satisfaction
  • Stay updated with the latest trends in the travel industry to assist clients effectively

Job description

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Norwegian Speaking Travel Support Specialist. This role is ideal for those who have a passion for travel and a strong commitment to providing excellent customer support. As a Travel Support Specialist, you will be instrumental in assisting clients with their travel needs and creating unforgettable experiences.


Responsibilities

  • Provide assistance to Norwegian-speaking clients regarding their travel inquiries and bookings through various communication channels, including phone, email, and live chat.
  • Support clients in modifying their travel plans, including flights, accommodations, and itinerary adjustments.
  • Engage with travel suppliers, airlines, and hotels to resolve client issues and ensure a positive travel experience.
  • Deliver accurate and timely information about travel policies, destinations, and service options.
  • Keep comprehensive records of client interactions within the CRM for effective service improvement.
  • Uphold a high level of professionalism and commitment to customer satisfaction in all interactions.
  • Stay updated with the latest trends in the travel industry to assist clients effectively.

Requirements

  • Fluency in Norwegian and English, both written and spoken.
  • Experience in customer service or the travel sector is advantageous.
  • Excellent communication skills with a focus on client satisfaction.
  • Attention to detail and strong organizational abilities.
  • Ability to effectively manage multiple tasks in a dynamic work environment.
  • Knowledge of travel booking systems and CRM tools is a bonus.
  • A genuine enthusiasm for travel and helping clients achieve their travel aspirations.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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