Key Facts

Remote From:

Austria, Pennsylvania (USA), United States

Full time

Senior (5-10 years)

English

Hard Skills

Microsoft 365 Microsoft Servers Active Directory General Security Systems Integration Data Loss Prevention Retention Period Email Marketing Root Cause Analysis Digital File Management Antivirus Software Help Desk Support Product Roadmap Management Cloud Security Applications SMTP (Simple Mail Transfer Protocol) Good Documentation Practices Stakeholder Communications Project Communications

Other Skills

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Troubleshooting (Problem Solving)
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Collaboration
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Communication
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Problem Solving

A.C.Coy Company

Information Technology & Services

About A.C.Coy Company

The A.C.Coy Company is a national technical staffing and consulting firm with its corporate headquarters located in Pittsburgh, Pennsylvania. The A.C.Coy Team is very proud of the fact that we have been providing outstanding, quality-based staffing services, to both our clients and candidates for thirty four (34) years. The A.C.Coy Team is a dynamic, responsive organization that can deliver the top-notch talent and expertise clients need to come up to speed and ultimately surge ahead - even as information technology becomes increasingly complex and finding resources to manage processes becomes increasingly difficult. At A.C.Coy, we are committed to working with clients to understand their business inside and out and to earn a level of trust that goes beyond the typical client/supplier relationship. We enjoy lasting, ongoing relationships with our clients and consider ourselves a partner in their success.

Company type: SME

Industry: Information Technology & Services

Founded: 2018

Company size: 51 - 200

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Job description

Overview:

Location: Remote

Job Type: Full Time / Permanent

Work Authorization: No Sponsorship

The A.C.Coy company has an immediate opening for an M365 Engineer. Ideal candidates must have 5+ years of experience managing systems in an enterprise IT environment and 2+ years of experience with Microsoft 365 technologies, Exchange Online, Exchange Server, and email gateway solutions, preferably in a corporate or enterprise environment.

Responsibilities:

Implement solutions to support the Exchange Online environment, in addition to on-premises mail attribute management with Exchange Server SE
Provide support for the secure email gateway solution, Proofpoint Email Protection, collaborating closely with the cyber security and operations teams to maintain daily activities
Maintain and optimize internal SMTP relaying, utilizing Proofpoint Secure Email Relay
Administer M365 tenant settings and collaborate with both IT and other business areas for product integrations
Support Microsoft Purview solutions such as Data Loss Prevention, Sensitivity Labels, Retention Policies, Records Management, and aid in expanding adoption of additional components
Support Microsoft Defender solutions such as Email policies and rules, Cloud Apps, and broaden our use of additional components
Support the implementation of other 3rd party data security tools
Provide tier three support to aid in troubleshooting and root cause analysis for M365 and email-related issues
Utilize PowerShell for settings changes, reporting, and automation
Document configurations, procedures, and best practices
Monitor Microsoft Message Center and product roadmaps for relevant features and changes
Communicate project status to customers and update project tracking tool regularly
Directory services: Active Directory, Entra ID

Qualifications:

Education:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)

Experience Required:

Experience managing systems in an enterprise IT environment - 5+ years
Experience working with Microsoft 365 technologies, Exchange Online, Exchange Server, and email gateway solutions, preferably in a corporate or enterprise environment - 1+ years
PowerShell Scripting
Knowledge of email authentication technologies SPF/DKIM/DMARC
Microsoft Purview & Defender or equivalent compliance, governance, and security tools
Strong IT troubleshooting skills
Experience with using SMTP relaying for app and system generated messages