Experience with claims processing or case management
Strong written and verbal communication skills
Proficiency with ACT for task and time management
Ability to work remotely full-time with Mon-Fri flexible hours
Requirements:
Open claims, file openings, and send letters of representation; send correspondence to clients, insurers, and defendants; request and review investigative reports (e.g., TCRs and incident logs).
Assist Case Manager with day-to-day tasks and learn to use ACT for task and time management.
Conduct initial investigations: confirm policy coverages and information; prepare written DMV and adjuster correspondence for CM review; perform asset, DMV, and policy limit searches.
Coordinate client and adjuster communications: schedule vehicle inspections, repairs, and rentals; discuss property damage handling with clients; obtain recorded statements and arrange investigator visits and expert inspections; communicate with adjusters regarding liability.
Job description
Description
Position at Jacoby & Meyers
Want to LOVE where you work?
We are currently seeking a smart and determined Case Manager Assistant to join our growing team. At Jacoby & Meyers, every single employee gets to make an impact. Our values guide the way we work with each other. It's a culture where you have the freedom to experiment and push your talents as far as they can go.
Job Title: Case Manager Assistant
Type of Position: Full-time
Hours: M-F Flexible
Location: Remote
Pay: $20/hr - $24/hr
Job Description:
Core duties and responsibilities include the following. Other duties may be assigned.
File Opening
Open claims, send LORs
Send correspondence to clients, insurance, and defendants
Request and review investigative reports, such as TCRs and incident logs
Learn to effectively use ACT for task and time management
Assist Case Manager on day to day tasks
II. Initial Investigation
Confirm policy coverages and information
Prepare written DMV and adjuster correspondence for CM review
Perform asset, DMV, and policy limit searches
III. Client Communication & Property Damage
Schedule vehicle inspection, repair, & rentals
Know and confidently discuss the handling of property damage to clients
IV. Adjuster Communication & Advanced Investigation
Identify all claimants and defendants in all scenarios
Obtain recorded statements, schedule investigator visits, and expert inspections
Communicate with adjuster regarding liability with confidence
What We Offer:
Medical, Dental, Vision and Pet Insurance
Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance
Short-term and Long-term Disability
Employee Assistance and Travel Assistance Programs
Paid Time Off, Paid Sick Time, Paid Holidays
Health FSA and Dependent Care FSA
Accident Insurance
Commuter Transportation Incentive
Flexible Hours
Fully-paid parking
401(k) with Company Match
Learning and Development Programs
Remote positions
ABOUT J&M
Jacoby & Meyers was founded in 1972 with the intention of making the legal system more accessible to the average person. Now, more than 50 years later, we continue to help people get the justice and compensation they deserve. Specializing in all types of accident claims, including automobile, motorcycle, bicycle, Uber/Lyft, or trucking accidents, slip and falls, dog bites, construction accidents and other wrongful conduct, the attorneys at Jacoby & Meyers have recovered over a billion dollars for their clients' personal injury and wrongful death claims caused by the negligence of a third party.
