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Case Manager Assistant

Jacoby & Meyers Attorneys LLP

Role overview

Qualifications

  • Experience with claims processing or case management
  • Strong written and verbal communication skills
  • Proficiency with ACT for task and time management
  • Ability to work remotely full-time with Mon-Fri flexible hours

Responsibilities

  • Open claims, file openings, and send letters of representation; send correspondence to clients, insurers, and defendants; request and review investigative reports (e.g., TCRs and incident logs).
  • Assist Case Manager with day-to-day tasks and learn to use ACT for task and time management.
  • Conduct initial investigations: confirm policy coverages and information; prepare written DMV and adjuster correspondence for CM review; perform asset, DMV, and policy limit searches.
  • Coordinate client and adjuster communications: schedule vehicle inspections, repairs, and rentals; discuss property damage handling with clients; obtain recorded statements and arrange investigator visits and expert inspections; communicate with adjusters regarding liability.

Key facts

Hard skills

Accident Reporting File Management Claims And Litigation Management Damage Assessments Legal Correspondence Complaint Investigations Online Communication Organizational Structure

Other skills

  • Incident Reporting
  • Non-Verbal Communication
  • Time Management
  • Teamwork
  • Customer Service
  • Detail Oriented
  • Willingness To Learn
  • Scheduling

About the company

Jacoby & Meyers Attorneys LLP logo

Jacoby & Meyers Attorneys LLP

Legal Services

Jacoby and Meyers was founded in 1972 with the intention of making the legal system more accessible to the average person. Now, almost 50 years later, we continue to help people like you get the justice and compensation they deserve. If you were the victim of an auto accident, personal injury, defective product, or other accident, let our experienced personal injury accident lawyers handle your case, so you can focus on recovery. You don’t have to take on the legal system alone. Contact us today and put our experience, resources, and diligence on your side: info@jacobyandmeyers.com.

Company details

Company typeSME
IndustryLegal Services
Company size51 - 200

Links

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Job description

Description

Position at Jacoby & Meyers

Want to LOVE where you work?
 
We are currently seeking a smart and determined Case Manager Assistant to join our growing team. At Jacoby & Meyers, every single employee gets to make an impact. Our values guide the way we work with each other. It's a culture where you have the freedom to experiment and push your talents as far as they can go.
Job Title: Case Manager Assistant   
Type of Position: Full-time
Hours: M-F Flexible
Location: Remote
Pay: $20/hr - $24/hr
Job Description:
Core duties and responsibilities include the following. Other duties may be assigned.
  • File Opening 
    • Open claims, send LORs 
    • Send correspondence to clients, insurance, and defendants 
    • Request and review investigative reports, such as TCRs and incident logs
    • Learn to effectively use ACT for task and time management
    • Assist Case Manager on day to day tasks
  • II. Initial Investigation
    • Confirm policy coverages and information
    • Prepare written DMV and adjuster correspondence for CM review
    • Perform asset, DMV, and policy limit searches
  • III. Client Communication & Property Damage
    • Schedule vehicle inspection, repair, & rentals
    • Know and confidently discuss the handling of property damage to clients
  • IV. Adjuster Communication & Advanced Investigation
    • Identify all claimants and defendants in all scenarios
    • Obtain recorded statements, schedule investigator visits, and expert inspections
    • Communicate with adjuster regarding liability with confidence
What We Offer:
    • Medical, Dental, Vision and Pet Insurance
    • Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance
    • Short-term and Long-term Disability
    • Employee Assistance and Travel Assistance Programs
    • Paid Time Off, Paid Sick Time, Paid Holidays
    • Health FSA and Dependent Care FSA
    • Accident Insurance
    • Commuter Transportation Incentive
    • Flexible Hours
    • Fully-paid parking
    • 401(k) with Company Match
    • Learning and Development Programs
    • Remote positions
ABOUT J&M 
Jacoby & Meyers was founded in 1972 with the intention of making the legal system more accessible to the average person. Now, more than 50 years later, we continue to help people get the justice and compensation they deserve. Specializing in all types of accident claims, including automobile, motorcycle, bicycle, Uber/Lyft, or trucking accidents, slip and falls, dog bites, construction accidents and other wrongful conduct, the attorneys at Jacoby & Meyers have recovered over a billion dollars for their clients' personal injury and wrongful death claims caused by the negligence of a third party.
 
REQUIRED: Resume, Pay Expectation
Jacoby & Meyers is an Equal Opportunity Employer

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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