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Sales Development Representative

Key Facts

Remote From: 
Full time
Junior (1-2 years)
15 - 192K yearly
English, Spanish

Other Skills

  • Video Conferencing
  • Accountability
  • Rapport Building
  • Active Listening
  • Time Management
  • Teamwork
  • Creative Questioning
  • Quick Learning
  • Verbal Communication Skills
  • Empathy

Roles & Responsibilities

  • 1+ year in outbound SDR/inside sales/telemarketing; SaaS or B2B sales experience preferred.
  • Proven consultative approach with thoughtful questions, active listening, and tailoring messaging to prospect context.
  • Comfortable making 100+ cold calls per day and managing multi-channel outbound cadences with high-quality conversations.
  • Excellent spoken and written English; ability to build rapport, handle objections, and communicate clearly via email and calls.

Requirements:

  • Execute high-volume outbound outreach (calls, emails, and social touches) to create new pipeline and meet daily/weekly activity targets.
  • Run structured, consultative discovery to understand processes, pain points, and goals, and map the company's value to each prospect’s workflows.
  • Research accounts and contacts before outreach to personalize messaging and improve conversion and meeting quality.
  • Qualify opportunities, reliably schedule high-quality meetings for Account Executives, and maintain accurate activity logging in Outreach and Salesforce.

Job description

Looking for a driven, consultative Sales Development Representative (SDR) Contractor in Colombia to help grow our customer base by identifying and qualifying new leads. This is a high-energy, outbound role where you will consistently execute structured outreach across phone, email, and social channels, while maintaining a reliable schedule aligned with U.S. hours. You will be on the front lines introducing the company to potential customers, running thoughtful discovery to uncover real pain points, and creating a strong pipeline of qualified meetings for our Account Executives.

Key Responsibilities
  • Execute high-volume outbound outreach, including calls, emails, and social touches, to create new pipeline with maintenance and operations teams, consistently meeting daily and weekly activity expectations.
  • Run structured, consultative discovery to understand processes, pain points, and goals, and clearly map the company's value to each prospect’s workflows
  • Research accounts and contacts prior to outreach to personalize messaging and improve conversion and meeting quality.
  • Develop a strong understanding of the company's product and customer use cases so you can confidently communicate benefits and handle common questions.
  • Maintain accurate, timely logging of all activities and customer interactions in Outreach and Salesforce to ensure a clean, reportable pipeline.
  • Qualify opportunities against agreed criteria and reliably schedule high-quality meetings for Account Executives.
  • Consistently hit or exceed monthly targets for activities, meetings set, and qualified opportunities, taking ownership of results and improvement actions.
  • Collaborate with Sales and Marketing to test messaging, share prospect feedback, and continuously improve outreach playbooks.
  • Act as an internal point of contact for any Spanish‐language needs across the company, including:
    ○ Joining discovery, demo, implementation, and troubleshooting calls that require a Spanish speaker.
    ○ Providing real‐time translation or clarification between Spanish‐speaking customers and English‐speaking teammates.
    ○ Helping localize or review implementation materials, training content, and standard communications for Spanish‐speaking prospects and customers.


Requirements

  • 1+ year in an outbound SDR, inside sales, telemarketing, or similar role; experience in SaaS or B2B sales strongly preferred.
  • Proven consultative approach: asks thoughtful, open-ended questions, listens actively, and tailors messaging to each prospect’s context and needs.
  • Comfortable making 100+ cold calls per day and managing multi-channel outbound cadences while maintaining high-quality conversations.
  • Excellent spoken and written English; able to build rapport quickly, handle objections with confidence and empathy, and communicate clearly in email and on calls.
  • Fast, accountable learner who follows through on commitments, is open to coaching, and takes ownership of personal performance and schedule.
  • Track record of consistently setting qualified meetings for Account Executives and hitting or exceeding activity and pipeline goals.
  • High-energy and ambitious mindset – driven, competitive, and eager to grow in a dynamic, results-oriented environment.
  • Able to research accounts and personas independently and quickly understand and articulate product value to different buyer types.
  • Comfortable working daily in our tech stack, including Coast, Google Workspace, Zoom/Meet, and sales engagement and CRM tools such as Salesforce, Outreach, Zendesk, Intercom, and Avoma (or similar equivalents). Previous experience working with these tools is highly preferred.
  • Reliable, consistent schedule aligned with U.S. business hours (Pacific, Central, or Eastern), with a stable high-speed internet connection and quiet, professional home workspace suitable for frequent calls and video meetings.


Benefits

  • Payment currency and method: USD via bank transfer, paid monthly.
  • Work location: 100% remote.
  • Competitive base salary of $15,000 - $18,000 USD per year + commission. Compensation is based on experience.
  • Approximately 12 paid U.S. holidays, plus 18 additional days of paid time off.
  • Laptop and monitor provided if needed.
  • Internet allowance available.


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