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HR Officer

Support Speedy

Role overview

Qualifications

  • Minimum 5 years of experience in a generalist HR role, with a proven record of reliability and punctuality.
  • Strong background in career growth pathing, employee engagement, and managing HRIS systems.
  • Must demonstrate integrity, accountability, and professionalism, and align with the company’s culture and work standards.
  • Leadership: Demonstrates proactive engagement in HR initiatives and fosters a culture of accountability and professionalism within the team.

Responsibilities

  • Onboarding and Offboarding: Oversee the entire onboarding process, probation check-ins, and offboarding, including exit interviews and final documentation.
  • HRIS Management: Ensure HRIS accuracy, generate reports, and train employees on system functionalities.
  • Performance Management: Implement career development plans, manage PIPs, and handle appraisals.
  • Employee Engagement and Relations: Lead engagement initiatives, address employee concerns, and resolve grievances.

About the company

Support Speedy logo

Support Speedy

Office Administration & Support

Support Speedy is a US-based company that offers complete virtual MCA solutions and services to Keller Williams Market Centers. Our leadership team consists of a Market Center Administrator that has worked in multiple states and Market Centers for over 9 years working in newly launched offices up to offices with over 800 agents, and a former Team Leader with 18 years of real estate experience (7 at KW). We have a deep understanding of the KW systems and models. Our services include: 1 Deals Processing 2 Accounts Receivable 3 Accounts Payable 4 Bank Reconciliation 5 Reporting 6 Onboarding and so much more! We do not charge a set-up fee and our service agreements are on a monthly basis. We are already having great success with the many market centers that we are working with providing efficiency and quality service to both MCs and agents. Connect with us at: FB: supportspeedyllc IG: supportspeedy

Company details

IndustryOffice Administration & Support
Company size11 - 50

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Job description

This is a remote position.

Position: HR Officer

Role Overview:
The HR Officer will be responsible for managing all facets of human resources operations and strategy, with a focus on fostering accountability, enhancing employee engagement, and ensuring operational reliability. This position is pivotal in supporting career development, driving employee engagement initiatives, and optimizing the HRIS system. The HR Officer is expected to demonstrate professionalism, uphold company schedules, and set a positive example in all HR-related matters.

Key Responsibilities:

  • Onboarding & Offboarding: Oversee the entire onboarding process, probation check-ins, and offboarding, including exit interviews and final documentation.
  • HRIS Management: Ensure HRIS accuracy, generate reports, and train employees on system functionalities.
  • Performance Management: Implement career development plans, manage PIPs, and handle appraisals.
  • Total Rewards & Benefits: Manage compensation, benefits, and HMO programs, ensuring market competitiveness and resolving employee concerns.
  • Employee Engagement & Relations: Lead engagement initiatives, address employee concerns, and resolve grievances.
  • Organizational Development: Drive initiatives for continuous improvement and team-building activities.
  • Talent Acquisition Support: Collaborate with recruitment on hiring plans and ensure seamless onboarding.
  • Reporting & Analytics: Analyze HR data to provide insights on retention, engagement, and performance to leadership.



Requirements

Probation Period & Performance Reviews:
The first 3-6 months of employment will include a structured probation period where the HR Officer will be evaluated on reliability, adherence to the work schedule, punctuality, and the quality of work delivered.
Performance reviews will regularly be held to assess progress, with a focus on maintaining high standards and meeting expectations.

Critical Qualifications:
Experience: Minimum 5 years of experience in a generalist HR role, with a proven record of reliability and punctuality.
Skills: Strong background in career growth pathing, employee engagement, and managing HRIS systems.
Values: Must demonstrate integrity, accountability, and professionalism, and align with the company’s culture and work standards.
Leadership: Demonstrates proactive engagement in HR initiatives and fosters a culture of accountability and professionalism within the team.


Benefits

  • 13th-month pay
  • 10 days of paid time off in the first year, 12 days in the next year, and 15 days onwards
  • 1,500 PHP -Health Insurance Reimbursement after 3 months
  • 500 PHP food stub reimbursement for Happy Hour every end of the month
  • 1,000 PHP monthly internet subsidy; reimbursement after 6 months
  • 500 PHP Birthday Bonus
  • 5,000 referral bonuses for each successful referral
  • Honor PH and US Holidays, subject to Support Speedy’s operational needs
  • ​Three days of bereavement leave.
  • All expenses paid Annual Family Reunion
  • Unlimited Growth Opportunities

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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