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Delivery Lead - Emerging Technology

Role overview

Qualifications

  • Knowledge of the latest research, trends, and impacts in emerging technologies.
  • Experience delivering high-quality, complex projects and knowledge of or interest in design.
  • Ability to identify, foresees, and manage project delivery risks and issues, escalating appropriately.
  • Experience managing budgets, timelines, staffing, and project plans.

Responsibilities

  • Facilitate workshops with C-suite or Board members to explore impact of emerging technologies and drive human-centered, equitable outcomes.
  • Manage client relationships and communications, partnering with the design team, stepping in when needed to solve problems and keep projects on track.
  • Oversee day-to-day project delivery by reviewing design activities, providing feedback, and monitoring status across channels to ensure alignment with client goals.
  • Identify and communicate opportunities to support current or future clients.

About the company

People Rocket logo

People Rocket

Solving complex problems requires brave leadership. People Rocket’s innovative, customizable problem-solving approach makes us different from other agencies. We work with leaders and teams in growth-oriented and impact-driven organizations. Our clients include Fortune 500s, philanthropic organizations, academic institutions, government agencies, and startups — all looking for new ways to solve complex problems. We believe there is magic at the intersection of strategy, mastery and design.‍This model provides people with evidence-based tools to truly learn new ways of working to scale innovation.‍Our multidisciplinary team helps organizations develop competencies, skills, capabilities and abilities to solve challenges, drive innovation and sustain transformation.‍We do this through developing trusted partnerships with our clients, and sharing expertise in ethnographic research, human-centered design, business strategy, people management, learning science and emerging technologies.‍

Company details

Company size11 - 50

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Job description

This is a remote position.

HELLO, WE'RE PEOPLE ROCKET!

A bit about us… People Rocket is a responsible design firm. We co-design with our clients to shape a better future. We use modern ways of working across industry, organizational, and geographic boundaries. Our approach creates independence for our clients by building their innovation capacity. We take an inclusive approach to innovation that values multidisciplinary collaboration and we source diverse perspectives, lived experiences, and expertise to create better solutions. 


As an organization, we stand against systemic racism and oppression, and promote equity and belonging in our work and our working environment.


People Rocket is a global team of what we call ‘T-shaped’ people! T-shaped people come to People Rocket with a breadth of previous experiences and an in-depth knowledge of a specific domain or domains (i.e., marine biology, learning science, natural language processing, or communication design — just to name a few!). Our approach to hiring people with intentionally broad in-depth knowledge areas and with diverse professional/lived experiences allows us to unlock adaptive expertise and collective intelligence. It is what we believe makes our team the best it can be.


A bit about what we do… we work with organizations to invent a better future, so they can:

  • Take giant leaps forward on their most complex (and interesting) challenges

  • Step back to see their work from a new, more generative place

  • Challenge their assumptions and redefine what impact means for them

  • Take bold steps they might second-guess on their own

  • Problem solve from a fresh and inclusive perspective 


A bit about our job descriptions… you won’t see traditional requirements, on purpose. If, after reading this, you believe 20-50% of your experiences are relevant and you're excited about our work — perfect — we want to hear from you! Please know that People Rocket is an Equal Opportunity Employer, and does not discriminate against any employee or job applicant because of race or color, gender identity or expression, religion, ethnicity or national origin, sexuality, physical ability, neurodiversity, or age.


A Day in the Life of an Emerging Technology Delivery Lead
It’s Thursday morning and you wake up excited for the day. The design team you lead is preparing to facilitate a workshop to understand the impacts of an AI tool on a client’s workforce. You review the design activities the team has pulled together, then jump on a call to provide feedback, adding a commercial awareness to the questions and prompts you provide.
It’s already mid-morning so you go for a walk before it gets hot outside and come back ready for the rest of the day, diving into Slack and emails and checking on the status of the projects you lead.

A food service client expressed interest in using a 360° video camera as a way to manage their supply chain. A designer has researched the tool and analogous use cases and you spend some time reveiewing their findings and putting together your recommendations. You lean on your emerging technology knowledge to consider if other solutions may better meet the client's needs. You share your thoughts with the designer, who adds them to the one-pager they've been drafting for the client. As with everything you review, you consider it through the lenses of human-centeredness, innovation, and equity.


Meanwhile, another designer pings you via Slack alerting you to a scope creep challenge they’re facing. You chat to hear more about the situation, scope, and needs of the client and team. You handle the outreach, listening to the client and explaining what options there are that will not jeopardize their broader goals. 

Your last call is the weekly management meeting. You recently attended a conference where you met an executive from a growing fintech company. You had told her about People Rocket’s ability to bring experiential learning to organizations and how we help companies stay relevant by collaboratively finding solutions with emerging technologies. You had also discussed the benefits of Digital Colleagues and Bioinformatics. You think she might want to work with People Rocket, so you notify the management team of the conversation and set up a call with the business development lead to establish next steps.



Requirements

A Delivery Lead - Emerging Tech at People Rocket:

  • Is knowledgeable about the latest research, trends, and impacts of trends in emerging technologies

  • Has experience delivering high-quality, complex projects, and knows about or is interested in design

  • Reviews, foresees, and manages risks and issues of project delivery, escalating appropriately

  • Manages budgets, timelines, staffing, and project plans

  • Brings experience motivating, managing, and driving teams towards success

  • Is responsible for client management, working in partnership with the design team, stepping in when needed to manage communications, problem solve, and ensure the project is on track for success

  • Facilitates workshops with C-suite members or Board members

  • Sees and communicates opportunities for our team to support current or future clients  



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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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