GlobalProtect & Prisma Access

• Expertise with GlobalProtect Linux agents (6.2.x / 6.3.x)
  

• Ability to troubleshoot agent installation, connectivity, routing, and tunnel issues on Linux
  

• Understanding of Prisma Access agent behaviour and integration
  

Linux Endpoint Engineering

• Strong hands-on experience troubleshooting across multiple Linux distros (Ubuntu, Fedora, RHEL, Rocky, CentOS, Debian, Mint, Arch, NixOS)
  

• Ability to diagnose:
  

  • systemd services
    

  • certificates & trust stores
    

  • DNS issues
    

  • NetworkManager
    

  • kernel/module dependencies
    

  • firewall rules (iptables / nftables)
    

• Ability to support headless and GUI Linux environments
  

Authentication

• Experience with FIDO2 authentication
  

• Experience integrating Entra ID (Azure AD) with Linux endpoints
  

• Experience with Silverfort for headless Linux authentication
  

• Strong understanding of certificate-based authentication
  

Networking Troubleshooting

• Strong debugging ability with:
  

  • TLS & certificate chains
    

  • DNS & routing
    

  • SSL/GRE/IPSec VPN behaviours on Linux
    

  • Tunnel interfaces (gp0, tun0, etc.)
    

  • GlobalProtect & system logs