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Sales Development Representative

Roles & Responsibilities

  • 1+ year in outbound SDR, inside sales, telemarketing, or similar role; SaaS/B2B sales preferred
  • Consultative selling approach with the ability to ask open-ended questions, listen actively, and tailor messaging
  • Experience in high-volume outbound outreach (100+ cold calls per day) across calls, emails, and social channels
  • Proficiency with CRM and sales tools (e.g., Salesforce, Outreach, Google Workspace, Zoom/Meet)

Requirements:

  • Execute high-volume outbound outreach (calls, emails, social touches) to generate pipeline with maintenance and operations teams
  • Conduct structured, consultative discovery to understand processes, pain points, and goals, mapping Coast’s value to each prospect’s workflow
  • Research accounts and contacts prior to outreach to personalize messaging and improve conversion and meeting quality
  • Maintain accurate, timely logging of all activities and customer interactions in Salesforce and Outreach

Job description

About Coast

Coast is a no-code maintenance and work order platform built specifically for the desk less workforce. Available on Android, iOS, and web, Coast makes it easy for teams on the move to stay connected and manage daily operations. By combining real-time chat with customizable maintenance workflows, our platform helps teams streamline communication, coordinate tasks, and get more done with less friction.

While Coast supports a variety of operational needs, we currently focus on solving critical maintenance challenges for organizations that rely on speed, clarity, and accountability.



Role Overview

Coast is seeking a driven, consultative Sales Development Representative (SDR) Contractor in the Philippines to help grow our customer base by identifying and qualifying new leads.

This is a high-energy, outbound role, where you will:

  • Execute structured outreach across phone, email, and social channels.

  • Introduce Coast to potential customers.

  • Run thoughtful discovery to uncover real pain points.

  • Build a strong pipeline of qualified meetings for Account Executives.

This role requires a reliable schedule aligned with U.S. business hours.



Key Responsibilities
  • Execute high-volume outbound outreach (calls, emails, social touches) to generate pipeline with maintenance and operations teams.

  • Conduct structured, consultative discovery to understand processes, pain points, and goals, mapping Coast’s value to each prospect’s workflow.

  • Research accounts and contacts prior to outreach to personalize messaging and improve conversion and meeting quality.

  • Develop a strong understanding of Coast’s product and customer use cases to communicate benefits confidently and answer questions.

  • Maintain accurate, timely logging of all activities and customer interactions in Salesforce and Outreach.

  • Qualify opportunities against agreed criteria and schedule high-quality meetings for Account Executives.

  • Consistently hit or exceed monthly targets for activities, meetings set, and qualified opportunities.

  • Collaborate with Sales and Marketing to test messaging, share prospect feedback, and improve outreach playbooks.



Requirements

  • Experience: 1+ year in outbound SDR, inside sales, telemarketing, or similar role; experience in SaaS or B2B sales preferred.

  • Consultative approach: Able to ask open-ended questions, listen actively, and tailor messaging to each prospect.

  • Outbound skills: Comfortable making 100+ cold calls per day and managing multi-channel cadences.

  • Communication: Excellent spoken and written English; able to build rapport quickly, handle objections, and communicate clearly.

  • Learning & accountability: Fast, accountable learner who follows through on commitments and takes ownership of personal performance.

  • Track record: Proven ability to consistently set qualified meetings and hit activity/pipeline goals.

  • Research & discovery: Able to independently research accounts and personas, quickly understand buyer needs, and articulate product value.

  • Tech proficiency: Comfortable using Coast, Google Workspace, Zoom/Meet, Salesforce, Outreach, Zendesk, Intercom, Avoma, or equivalent tools.

  • Work environment: Reliable internet, quiet home workspace, and availability aligned with U.S. business hours (Pacific, Central, or Eastern).

  • Mindset: High-energy, ambitious, competitive, and eager to grow in a dynamic, results-oriented environment.


Diversity & Inclusion

Coast is actively seeking to diversify the team. Women, minorities, and individuals with disabilities are encouraged to apply.

We are an equal opportunity employer committed to creating a joyful, supportive, and inclusive workplace. Please note that we cannot support work visas at this time.



Application Instructions

As part of your application, please record a 1–2 minute video explaining:

  1. What Coast does

  2. Why you’re interested in this role



Benefits

What We Offer

The Startup Experience

  • Join at a pivotal stage and shape the company’s growth and product evolution.

  • Work directly with founders and a small, high-performing team (~40 people) with experience at Adobe, Amazon, Meta, Microsoft, and early/late-stage startups.

  • Collaborate in a fast-moving, creative environment with direct impact.

Training & Development

  • Structured onboarding and ongoing mentorship from experienced sales leaders.

  • Opportunities to grow into more senior roles and sharpen consultative selling skills.

Team & Culture

  • A tight-knit, customer-focused, ambitious, and fun team.

  • Solve tough customer problems collaboratively while continuously leveling up skills.

Product Impact

  • Work on a platform used daily by customers to improve operational efficiency.

  • Contribute to building tools that directly affect customer workflows.



Contract Details & Compensation
  • Engagement Type: Independent contractor based in the Philippines (taxes/statutory contributions are contractor’s responsibility; no health benefits).

  • Payment: USD via bank transfer, paid monthly.

  • Working Hours: Aligned with U.S. time zones.

  • Work Location: 100% remote.



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