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ServiceNow IRM Engineer

Gov Services Hub

Role overview

Qualifications

  • Hands-on configuration and implementation experience with the ServiceNow platform, focusing on IRM (Governance, Risk, and Compliance) and Compliance Risk domains.
  • Experience delivering end-to-end projects in an Agile/Scrum environment with requirements analysis, design, development, testing, and documentation.
  • Proven ability to produce technical design documentation, provide accurate estimates, and conduct design/code reviews; mentor engineers in a Scrum team.
  • Strong collaboration with Product Owners, Architects, and cross-functional teams; contribute to technical roadmaps and tooling evaluations, including third-party security considerations.

Responsibilities

  • Lead timely delivery of ServiceNow development projects across the lifecycle—from requirements analysis and design to development, testing, implementation, and documentation.
  • Create and maintain technical/implementation design documents; provide estimates for design, build, test, and implementation phases; perform regular design and code reviews and mentor team members.
  • Prepare production configurations with the Scrum team; participate in unit, integration, and user acceptance testing and align with overall testing strategy.
  • Contribute to the technical roadmap and architectural direction based on product roadmaps; evaluate tooling and third-party security strengths/ gaps as business needs evolve; collaborate using agile tools like Rally.

About the company

Gov Services Hub logo

Gov Services Hub

Welcome to the Gov Services Hub, your one-stop destination for streamlined government services that connect Government Contractors and drive positive change. We're thrilled to introduce you to a new era of convenience, accessibility, and empowerment. Founded in 2015 we focus exclusive on the government sector.

Company details

Company typeStartup
Company size11 - 50

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Job description

This is a remote position.

Role-ServiceNow IRM Engineer 
Location-Remote

The position of ServiceNow IRM Engineer will be a part of a dynamic and growing team within the GRCT organization at American Express. The successful candidate will be responsible for designing scalable and optimal solutions across the Compliance & Risk domains with hands on configuring in the Service Now platform as well as cutting edge technology to offer the best solution to support the business needs.  They will provide Service Now experience, leveraging Business and Technical knowledge to help develop and implement business partner strategies on time and within budget. The Candidate will participate in a wide range of activities across the portfolio, supporting functional capabilities and working primarily with other Engineers, Product Owners, Staff Architects and Staff Engineers:
Responsible for the timely delivery of development projects and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.
Completes technical/implementation design documentation.
Provides estimates for design, build, test, and implementation phases.
Undertakes regular implementation and code reviews to ensure alignment with development, implementation, and performance standards, providing coaching and mentoring on design and coding technics to engineers in scrum team.
​

Requirements

Assists with updates to program specification/implementation documentation.
Works with scrum team to prepare configurations for production.
Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with wider testing strategy.
Escalates, provides feedback, and proposes changes to implementation specifications.
Provides consultation to product owners with recommendations to drive their requirements to success.
Provides input into technical roadmap and architectural direction based on product roadmaps. This can include supporting product evaluations through tooling recommendations based on gaps/needs, as well as helping to identify 3rd party technical and security strengths/gaps as period assessments of tooling as business/climate needs evolve and products offered change
Participate as part of a scrum team utilizing agile principles and tools including Rally.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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