Key Facts

Remote From:

Part time

Entry-level / graduate

Dutch

Hard Skills

Customer Interaction Management Multi-Channel Marketing Customer Complaint Resolution Order Management Aftercare Customer Relationship Building Customer Centricity

Other Skills

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Customer Service
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Customer Service
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Collaboration
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Communication
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Teamwork
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Detail Oriented
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Social Skills
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Problem Solving

Roles & Responsibilities

Fluency in Dutch (written and spoken)
Residence in Greece
AMKA and AFMI possession
Customer service experience is beneficial; training provided

Requirements:

Deliver outstanding service to Dutch-speaking customers through various channels
Address inquiries related to products, orders, and services in a professional manner
Resolve customer issues efficiently and ensure a satisfying experience
Document customer interactions for follow-up and collaborate with team to enhance service quality

Job description

🌟 Join Our Team! Patrique Mercier Recruitment is excited to offer part-time Customer Service roles for Dutch speakers already residing in Greece, specifically for the Frozen Goods Department of a reputable company. If you are passionate about customer service and fluent in Dutch, we would love to hear from you!

In this position, you will engage with Dutch-speaking customers, assisting them with their inquiries regarding our range of frozen products. This is a fantastic opportunity to combine work with the beautiful lifestyle that Greece provides while being a part of a dynamic team in the food industry!

Your Responsibilities

Deliver outstanding service to Dutch-speaking customers through various channels.
Address customer inquiries related to products, orders, and services in a professional manner.
Resolve customer issues efficiently and ensure a satisfying experience.
Document customer interactions accurately for follow-up purposes.
Collaborate with team members to enhance overall customer satisfaction and service quality.

Requirements

Fluency in Dutch (both written and spoken) is essential.
Currently residing in Greece.
In possession of AMKA and AFMI.
Previous experience in customer service is beneficial, but training will be provided.
Excellent communication skills and problem-solving abilities.
A friendly and approachable personality with a strong focus on customer care.
Able to work effectively in a collaborative team environment.
Dedication to providing exceptional service and fostering customer relationships!

Benefits