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Croatian Speaking Service Agent For Booking.com - Work anywhere In Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
English

Other Skills

  • •
    Customer Service
  • •
    Self-Motivation
  • •
    Learning Agility
  • •
    Communication
  • •
    Problem Solving
  • •
    Customer Service

Roles & Responsibilities

  • Fluency in Croatian (spoken and written)
  • Strong customer service orientation with excellent communication and problem-solving skills
  • Previous experience in customer service or a related role (preferred)
  • Based in Greece and able to work remotely; comfortable with technology and willing to learn new systems

Requirements:

  • Assist customers by providing excellent support and guidance throughout their booking experience
  • Respond to inquiries promptly and resolve issues to ensure customer satisfaction
  • Deliver a seamless service experience through accurate information and proactive problem-solving
  • Collaborate with the remote team and adapt to new systems and processes

Job description

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Croatian-speaking individuals to become a Service Agent for Booking.com, with the flexibility to work from anywhere in Greece!

As a Croatian Speaking Service Agent, you will assist customers by providing excellent support and guidance throughout their booking experience. Your role is crucial in ensuring customer satisfaction by responding to inquiries, resolving issues promptly, and delivering a seamless service experience.

This remote position provides you with the ultimate flexibility to work in a location of your choice within Greece, while being part of a dynamic and supportive team. If you have a passion for customer service and are fluent in Croatian, we want to hear from you!

Requirements

  • Fluency in Croatian (spoken and written) is essential.
  • Strong dedication to providing excellent customer service.
  • Previous experience in customer service or a related role is preferred.
  • Self-motivated and able to work effectively in a remote work environment.
  • Excellent communication and problem-solving skills.
  • Comfortable with technology and willing to learn new systems.
  • Must be based in Greece and able to work remotely.

Benefits

  • Attractive Salary
  • Flight, hotel and airport taxi pre paid
  • 13th & 14th month salary per year
  • Paid training & career development
  • 50 euros food vouchers
  • Other perks

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