Key Facts

Remote From:

Part time

Entry-level / graduate

Dutch

Hard Skills

Customer Interaction Management Issue Management Multi-Channel Marketing Customer Experience Improvement Product Knowledge Business Process Improvement Order Management Process Improvement Know Your Customer Customer Centricity

Other Skills

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Customer Service
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Communication
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Teamwork
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Enthusiasm
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Problem Solving

Roles & Responsibilities

Fluency in Flemish (written and spoken) is required
Currently residing in Greece and in possession of AMKA and AFMI
Excellent communication and problem-solving skills with a customer-service focus
Friendly and approachable demeanor with the ability to work well in a team

Requirements:

Provide exceptional service to Flemish-speaking customers through various communication channels
Assist customers with inquiries about products, orders, and services
Resolve issues effectively while ensuring a positive customer experience
Document customer interactions and follow up as needed

Job description

🌟 Join Our Team! Patrique Mercier Recruitment is delighted to offer part-time Customer Service roles for Flemish speakers already residing in Greece, working for a leading Frozen Goods Company. If you have a passion for customer service and are fluent in Flemish, we invite you to apply!

In this role, you will engage with Flemish-speaking customers, assisting them with inquiries related to our delicious frozen products. This position offers a unique opportunity to balance work with the beautiful lifestyle Greece has to offer while supporting a trusted name in the frozen goods industry!

Your Responsibilities

Provide exceptional service to Flemish-speaking customers through various communication channels.
Assist customers with inquiries about products, orders, and services.
Resolve issues effectively while ensuring a positive customer experience.
Document customer interactions and follow up as needed.
Collaborate with team members to improve customer satisfaction and service efficiency.

Requirements

Fluency in Flemish (both written and spoken) is required.
Currently residing in Greece.
In possession of AMKA and AFMI.
Previous customer service experience is advantageous, but not necessary.
Excellent communication and problem-solving skills.
Friendly and approachable demeanor with a strong focus on customer satisfaction.
Ability to work effectively in a team-oriented environment.
Enthusiasm for providing outstanding service and promoting customer loyalty!

Benefits