Key Facts

Remote From:

Part time

Entry-level / graduate

Dutch

Hard Skills

Customer Interaction Management Issue Management Multi-Channel Marketing Aftercare Continuous Training Product Knowledge Customer Experience Improvement Data Sharing

Other Skills

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Customer Service
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Customer Service
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Communication
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Teamwork
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Enthusiasm
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Problem Solving

Roles & Responsibilities

Fluency in Flemish (written and spoken)
Currently residing in Greece with valid work authorization
Possession of AMKA and AFM
Excellent communication and problem-solving skills

Requirements:

Provide exceptional service to Flemish-speaking customers through various communication channels.
Handle inquiries and resolve issues efficiently while maintaining a high level of professionalism.
Accurately document customer interactions and follow up as necessary.
Engage in ongoing training to keep up-to-date with energy products and services.

Job description

🌟 Join Our Team! Patrique Mercier Recruitment is excited to offer part-time Customer Service roles for Flemish speakers already residing in Greece, catering to a renowned Belgian energy company. If you are passionate about providing exceptional customer service and are fluent in Flemish, we’d love to hear from you!

In this role, you will assist Flemish-speaking customers with their inquiries, ensuring they receive prompt and professional support. This is a fantastic opportunity to work with an esteemed company while enjoying the stunning lifestyle Greece has to offer!

Your Responsibilities

Provide exceptional service to Flemish-speaking customers through various communication channels.
Handle inquiries and resolve issues efficiently while maintaining a high level of professionalism.
Accurately document customer interactions and follow up as necessary.
Contribute to team objectives and share best practices to enhance customer satisfaction.
Engage in ongoing training to keep up-to-date with energy products and services.

Requirements

Fluency in Flemish (both written and spoken) is essential.
Residing already in Greece
In possession of AMKA and AFMI
Previous experience in customer service is an advantage, but not required.
Excellent communication and problem-solving skills.
A friendly and approachable demeanor with a focus on customer satisfaction.
Ability to work effectively in a team-oriented environment.
Currently residing in Greece with valid work authorization.
Enthusiasm for providing outstanding service and contributing to customer loyalty!

Benefits