Key Facts

Remote From:

Full time

Entry-level / graduate

Dutch

Hard Skills

Customer Interaction Management Dispute Resolution Multi-Channel Marketing Social Sustainability Product Knowledge Positive Psychology

Other Skills

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Customer Service
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Willingness To Learn
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Customer Service
•
Calmness Under Pressure
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Communication
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Teamwork
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Creative Problem Solving
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Social Skills

Roles & Responsibilities

Fluency in Dutch (spoken and written)
Currently resides in Greece
In possession of AMKA and AFM
Genuine passion for customer service and commitment to sustainability

Requirements:

Provide outstanding customer service to Dutch-speaking clients via various communication channels
Tackle inquiries and resolve customer issues professionally and efficiently
Document customer interactions accurately to help improve service delivery
Engage in training to deepen understanding of renewable energy solutions and company offerings

Job description

At Patrique Mercier Recruitment By Cyriel, we are pleased to present an exciting opportunity for Dutch-speaking individuals already residing in Greece! Join the customer care team of a prominent renewable energy company dedicated to creating a sustainable future. As a Customer Service Representative, you will play a vital role in helping Dutch-speaking customers with their inquiries and support needs. This position not only allows you to contribute to a greener planet but also enables you to work in a vibrant and enriching environment.

Your Responsibilities

Provide outstanding customer service to Dutch-speaking clients via various communication channels.
Tackle inquiries and resolve customer issues professionally and efficiently.
Maintain a positive attitude and strong communication with customers at all times.
Document customer interactions accurately to help improve service delivery.
Work closely with colleagues to meet company targets and enhance overall customer satisfaction.
Engage in training to deepen your understanding of renewable energy solutions and company offerings.

Requirements

Fluency in Dutch (both spoken and written) is a must.
Must currently reside in Greece.
In possession of AMKA and AFMI
Genuine passion for customer service and commitment to sustainability.
Previous experience in customer service is advantageous but not required.
Strong interpersonal skills and a team-oriented mindset.
A proactive approach to problem-solving and the ability to work under pressure.
Willingness to learn and grow in a dynamic industry focused on renewable energy.

Benefits