Key Facts

Remote From:

Full time

English

Hard Skills

Trade Compliance Salesforce Email Management Regulatory Compliance Slack (Software) Exception Handling Trade Agreement System Testing Telephony Intercompany Reconciliations Process Improvement Sales Management

Other Skills

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Microsoft Outlook
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Communication
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Time Management
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Teamwork
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Problem Solving

Roles & Responsibilities

Experience performing data entry, reconciliation, and processing investment transactions in client profiles.
Strong analytical and problem-solving skills; ability to study complex/escalated issues and validate technology enhancements.
Knowledge of regulatory requirements and tax coding related to investments and corporate actions.
Proficiency with customer service tools and platforms (Salesforce, Slack, email, phone) and ability to collaborate with Retail/Institutional Service Teams and external partners.

Requirements:

Process and reconcile investment tasks, including exchange deal purchases, corporate actions, transfers, and rewards in client profiles.
Identify and resolve discrepancies or breaches between TD Ameritrade, fund firms, transfer agents, and other external partners.
Investigate escalated issues, test/validate new technology enhancements, and propose improved processes.
Collaborate with Retail and Institutional Service Teams via email, phone, Slack, and Salesforce to ensure client satisfaction and timely resolution.

WORKOO.NET

Human Resources, Staffing & Recruiting

About WORKOO.NET

WORKOO.NET: HR OTHERWISE ... Workoo is a human resources exhibition platform, a saas designed for the easy enhancement of skills of all kinds. Only the essenciel is displayed, it is not a social network. People pay $1 a year to be professionally exposed worldwide. THE PROBLEM THAT GENERATES THE IDEA: AN INCOMPLETE PROCESS... Information is the only weapon of economic wars of this time, and more importantly the enhancement of information. Workoo is now the leader of a sector Bitterly behind the technological advance of the world, which of course is expensive for humanity. Very often hired under an instant need, the staff is recruited on the basis of somes few elements, while it is still sorely lacking informations about their real abilities. Too late often when we get there, we do with and we adapt. But it's not at the post to adapt to the incompetences of the person, it's up to the person to be adaptable to the job. Thus, the profiles genuinely correspondents are referred to sectors that are inappropriate to their skills and abilities by, and the vicious circle begins again. AN EFFICIENT SOLUTION: HR OTHERWISE ... For humanity we have totally redesigned the model of direct recruitment, since the best way to predict future is to create it. We started on the basis of real information necessary for the development of a skill, what does it matter at what level it is? We have a set, which effectively responds to all fields of view that leads to a recruitment of profiles corresponding for the success of all.

Company type: SME

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 51 - 200

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Job description

Description:

The specialist is responsible for carrying out regular reconciliation/trade/transfer activities for Different Investments. The vital deliverables include but are certainly not limited to processing exchange deal purchases in client profiles as well as identifying/ solving breathers recognized in between TD Ameritrade and the fund firms or even transfer agents. This duty additionally has task for processing of Corporate Action Events, settling/reconciling move task, as well as processing/reconciling reward task. The expert may additionally be relied upon to carry out study of complex/escalated concerns, perform testing/validation of new technology enlargements along with provider improvements. The Professional accomplishes jobs in Investing, Dividends, Transfers, Getting Back Together, as well as Company Activities that straight impact the Client/Advisor account. A professional's failing to interpret or even process client deals in a best method may cause account attrition, client dissatisfaction, and/or responsibility for TDA. This part connects predominantly with Retail and Institutional Service Teams through e-mail, phone, Slack, Expectation, and Salesforce. The role straight connects with and also represents TD Ameritrade Clearing in our everyday relationships with fund providers, move brokers, converse agencies, and also other external company companions. Tasks Study · Assessment of membership arrangements or move demands · Client/Advisor level exemptions · Regulatory responsibilities (Instances: 2340 and 15C3-3) · Getting Back Together of Field, Returns, as well as Transfer Damages · Getting Back Together around BOS as well as Fund Firms · Assessment and analysis of correct tax obligation programming and corrections of income tax coding Trouble Dealing with · Internal/External device enlargements or even concerns · Source of ruptures between TDA, the Fund, and so on · Giving process or modern technology answer possibilities to Monitoring · Remediating transfer issues along with the Fund or Opposite Agency Client or even Organization Companion Service · Answering organization partner queries concerning Fund certain requirements/eligibility · Delivering act on Substitute Investment transmissions to quicken the client ask for or remediate not neat issues · Quick and exact conclusion of customer exchanging and reward asks for

Equal Opportunity Employer Minorities/Women/Veterans/ Disabled.

The Company will consider for job qualified applicants with arrest and conviction documents.

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